南京 [切换城市] 南京招聘南京生产/营运招聘南京营运经理招聘

Operations Manager

渣打银行(中国)有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:银行

职位信息

  • 发布日期:2014-01-03
  • 工作地点:郑州
  • 招聘人数:若干
  • 语言要求:英语良好
    普通话良好
  • 职位类别:营运经理  

职位描述

Department: Group Technology and Operations

部门:科技与运营部


Location: Zhengzhou (Branch hiring in preparation)

工作地点:郑州(筹备中)


Scope of Role:

· Monitoring all branch operation related processing and liaison between customers and Hub Centre to deliver efficient CMS, Trade, related financial services to clients.



Key Responsibilities/Challenges:

· Manage day to day running of Trade, CMS processing, guided by the dept operating instructions, guidelines, policies, regulatory requirements and standard set

· Ensure consistent delivery of high quality service to all customers (internal and external)through meeting or exceeding customer expectation guided by the SLA, efficiency/accuracy standards and good business process/judge. 

· To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.

· To ensure all related internal and external return submitted before deadline with accuracy at Branch Level.

· To supervise and manage direct reports in respect of deployment of resources and work priorities.

· Establish the efficient organization in Operations team to support the business development and risk control. Ensure the proper duty segregation and task assignment in the team.

· Manage operation risk and compliance risk to ensure compliance to both of the local regulatory and bank internal requirements/ policies. Ensure proper controls are in place for daily and exceptions processing.

· Monitor reconciliation of statements of related Nostro, Sundry and Suspense accounts and ensure all related outstanding items have been followed up.

· Support the Operation manager of Branch to control the team cost / expense within the budget, reduce the overtime and the irregular workload and improve the productivities.

· Ensure money laundering related requirements are incorporated into procedure;

· Cascade money laundering related information to unit staff.

· Help vet suspicious money laundering cases, where necessary , before sending them to Country Money Laundering Prevention Officer.

· Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.

· Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.

· Set up job rotation plan, annual leave plan, backup plan, succession plan, capacity plan and enforce implementation.

· Processing relevant transactions and performing specific duties (e.g. reconciliation, regulatory reporting, callbacks, scanning, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.

· Build and update sub-branch BCP plan and test periodically.

· To work closely with Head office and regional branch operations support team ensure that all related products training in place to all staffs

· Carry out the initiatives launched by the management team to improve the image of .ops

· Carry out the initiatives launched by the management team to improve the image of.

· To be ready for arrangement received from main branch manager and operation manager for branch admin and related work.

· To identify opportunities and drive cross selling of the Bank’s products with Sales.


Qualifications & Skills


· Strong relationship building skills to anchor relationships with internal and external stakeholders, including management of the Bank, staff at all levels, key customers, at the Branch level.

· Solid knowledge of bank products and services and banking procedures, as well as PRC legal and regulatory requirements, including trade, CMS, cash counter and accounting. Familiar with UCP600/ISBP/ICC522, CNY/FCY clearing knowledge and anti-fake notes knowledge

· Excellent communications, presentation skills.

· Solid leadership qualities to motivate the team.

· Solid leadership qualities to motivate the team.

· Good command of Putonghua (including written Chinese) and English


Please send your resume to: tasfgto.chinahr@sc.com , with the position and location in subject.

To apply, visit www.standardchartered.com/careers


请将简历发送至:tasfgto.chinahr@sc.com ,并在邮件主题中注明您所应聘的职位名称及地区。

想了解更多渣打银行的职位信息,请登录:www.standardchartered.com/careers

公司介绍

  
  渣打是一家领先的国际银行集团,业务网络遍及全球59个最有活力的市场,为来自142个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在品牌承诺-- “一心做好,始终如一(here for good)”中得到充分体现。
  
  渣打集团有限公司在伦敦及香港的交易所上市。
  
  作为扎根中国历史最悠久的国际性银行之一,渣打从1858年在上海设立***分行开始,在华业务从未间断。2007年4月,渣打银行(中国)有限公司成为第一批本地法人化的国际银行。目前,渣打中国的营业网点已覆盖近30个沿海和内陆城市,充分显示了渣打对中国市场的长远承诺。
  
  2021年,渣打银行赢得来自政府、行业机构和媒体颁发的诸多奖项和荣誉,包括: “一带一路”绿色投资原则能力建设领袖奖、广东省金融创新奖三等奖、债券通优秀做市商、CIPS跨境支付结算卓越参与者、《澎湃》年度外资银行、《华尔街见闻》年度卓越外资银行、《彭博商业周刊》年度银行卓越大奖、《21世纪经济报道》卓越大湾区银行、《金融界》杰出风险控制管理奖、《经济观察报》年度卓越零售银行、《界面》年度臻善企业、财富管理获《证券时报》ESG实践天玑奖、《贸易金融》***供应链金融银行、《亚洲银行家》中国***顾客忠诚度项目/应用奖、The Assets***交易银行、***流动资金管理银行、“国际金融论坛”全球绿色金融创新奖、“中国企业社会责任国际论坛”金蜜蜂企业、智联招聘中国年度优选雇主等。

联系方式

  • Email:tasfgto.chinahr@sc.com
  • 公司地址:上海市浦东新区世纪大道201号渣打银行大厦18楼 (邮编:200120)