南京招聘

Department: Branch Sales
部门：分支行销售部
Location: Dalian
工作地点： 大连

Scope of Roles:
Customer sales and service
工作范畴:
客户销售与服务

Key Responsibilities/Challenges:
· Deliver allocated performance targets for various product VSs
· Maintain relationship with customers and deliver superior customer service to ensure customers’ needs are met
· Provide financial planning advice to customer by delivering proper asset allocation, suitability assessment and other available tools to meet customer needs
· Maximize customer profitability through disciplined relationship management and cross-selling
· Actively participate in Priority Banking / Excel Banking / other Bank’s marketing and promotional activities to acquire new to bank customers, as well as cross-selling to existing customers
· Must comply with their respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to AML Surveillance Team and line manager as well as directly to the Country MLPO in urgent or exceptional circumstances
· Learn and understand all relevant regulations and internal Risk & Compliance policies and procedures
· Ensure compliance of Management Manual, Operating Manuals and Bank’s laid down knowledge of the various products offered by all departments
· Keep updated on the events in the financial industry
· Participate actively in training program, meeting, briefings organized by the bank and ensure skills and knowledge acquired is applied to daily work
· Ensure timeliness & managing customer’s complaint

主要职责/挑战：
· 实现领导安排的各个产品的业绩指标
· 维护与客户的关系并提供卓越的客户服务以确保满足客户需求
· 通过合理的资产配置、适宜性评估以及其他有效的手段向客户提供理财计划咨询以满足客户需求
· 通过严格的关系管理和交叉销售，使客户获得最大的收益
· 积极参与优先理财、创智理财以及银行的其他营销与推广活动，开发新客户并对现有客户进行交叉销售
· 须遵守各项反洗钱规程并始终对反常或可疑的客户活动保持警惕，在紧急情况或特殊情况下应向反洗钱监管小组与直属经理汇报以及向国家反洗钱官员直接报告任何可疑行径
· 学习并了解一切相关条例以及内部风险与合规的政策与程序
· 确保遵守管理手册、经营手册以及银行就各个部门提供的各类产品制定的有关要求
· 确保了解金融界的最新状况
· 积极参与银行组织的培训项目、会议、简报会并确保将所学的技能与知识应用于日常工作
· 确保客户抽搐的时效与管理

Selection Criteria:
· A university graduate
· Preferably having sales experience gained in the banking and financial services industry or other industries no less than two-year
· Sound knowledge of bank products, services and banking procedures, equities markets, unit trusts other personal investment and lending services are preferred
· Basic investment counseling and analytical skills
· Strong interpersonal and communication skills, ability to deal with all levels of people, often in complex and difficult situations
· Team player who shows initiative and assertiveness
· Self-motivator who is keen to upgrade, improve personal knowledge and skills to meet job requirements
· Good command of both spoken and written English and Mandarin

职位要求：
· 大学本科毕业
· 拥有银行与金融服务业或其他行业两年及两年以上销售经验者优先
· 熟悉银行产品、服务以及银行流程、权益市场、单位信托、其他个人投资以及借贷服务者优先
· 掌握基本的投资咨询与分析技能
· 人际交往与沟通技能出色，有能力在各种复杂与艰巨的情况下应对各类人士
· 富有团队合作精神，展示主动性与决断力
· 富有进取心，力求上进，扩充个人知识，提高个人技能，以符合工作要求
· 英语与普通话口语与书面表达能力俱佳


Please send your resume to: ( recruitment.north@sc.com ), with the position and location in subject.
To apply, visit www.standardchartered.com/careers

请将简历发送至：（recruitment.north@sc.com ），并在邮件主题中注明您所应聘的职位名称及地区。
想了解更多渣打银行的职位信息，请登录：www.standardchartered.com/careers

  
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