南京招聘

Scope of Role:
·Strictly follow TRADE OP, ensure the implementation of internal policy and compliance of regulatory requirements.
·Timely and accurate resolution to all customer enquiries on TRADE related services and products.
·Act as single window into our TRADE transaction procedure and services.
·To maintain quality standards to ensure our services for above mentioned products, meets customers¿ total needs, and that continued effort is made to exceed customer’s expectation.
·To check report and finish the product related returns in time. establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.
·To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
·To be aware and identify opportunities for cross selling the Bank’s products.
·To be responsible for account related entry/deal input checking, ensure the effective control of risks through proper authority mechanism.
·Help vet suspicious money laundering cases, where necessary, before sending them to Country Money Laundering Prevention Officer.
·To check report and finish the product related returns in time, establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials
·Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.
·Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
·Periodically to do CRM and KCSA self-assessment of daily processing, escalate according to acceptable risk threshold.
·Periodically to do job rotation and take mandatory leave as per annual leave policy.
·Build and update BCP plan and test periodically.
·Attend and finish internal and external training to be skilled and qualified for the job.
·Safe keep and register business chops, user Id password and critical vouchers, follow handover policy.
·Periodically Back up CMS officer job if related concerned party is not available.
·Back Up Operation manager job if related concerned party is not available

Key Responsibilities/Challenges:
·Monitoring all branch operation related processing and liaison between customers and Hub Centre to deliver efficient CMS, Trade and related financial services to clients.

Qualifications & Skills
·University degree or Above
·Strong relationship building skills to anchor relationships with internal and external stakeholders, including management of the Bank, staff at all levels, key customers, at the Branch level.
·Good knowledge of the WB Operation policy, procedures, as well as PRC legal and regulatory requirements.
·Excellent communications, presentation skills.
·Solid leadership qualities to motivate the team.
·Strategic thinking together with basic financial skills.
·Good command of Chinese and English both in spoken and written

Other then the above roles, job holder should follow other job duties and responsibilities assigned by line manager from time to time.
员工需遵循由其直属经理所指派的除上述工作职责外的任何工作内容和任务。
Please note that the job description above will be reviewed during the Job Objective setting every year, which may be amended and agreed where necessary by the employee and the line manager.
请注意以上工作范围和职责描述将于每年订立年度工作目标时进行回顾，并由直属经理和员工于必要时进行修订和达成一致。

  
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