Services Engineer （爱立信/Ericsson） 00023884
爱立信中国-独资及合资公司 Wholly Owned Companies & Joint Ventures（Ericsson）
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：通信/电信/网络设备 电子技术/半导体/集成电路
职位信息
- 发布日期：2012-08-02
- 工作地点：香港
- 招聘人数：2
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语熟练
普通话熟练 - 职位类别：售前/售后技术支持工程师
职位描述
Description
· Responsible for the delivery of telecom services to Ericsson's customers in the domain of Customer Support and Network Deployment
· Perform support service delivery including customer support requests handling, problem investigation, software maintenance delivery and network support in Hong Kong and Macau
· Undertake network deployment and integration activities covering implementation, expansion and upgrade of Telecom and Datacom networks
· Interact with customers and colleagues at all levels and cooperate with Global Service Delivery Centre in support service delivery and project deployment
· Participate in technical reviews and derive leads and solution based on customer's need
· Provide 7x24 support in roster and work outside normal hours and overseas when necessary
· Drive service delivery performance in accordance with Ericsson's Operational Excellence targets
Qualifications
Degree holder in Telecommunication / Electronic Engineering / Information Technology or related discipline
Around 3 years of hands-on experience in Telecom / Datacom industry with solid knowledge of GSM/GPRS and WCDMA/HSPA, as well as good understanding of LTE
Possess knowledge in one of the domains below:
Operation Support System (OSS) & Service Network
Must be strong in Solaris, Sybase, Veritas CS/VM and SUN hardware
Good at SUN Cluster, Oracle, TCP/IP and Java
Familiar with Firewall operation and configuration
Experience in operating GSM/WCDMA network is an added advantage
Knowledge of Ericsson technologies is a definite asset
A good team player with excellent interpersonal and analytical skills
Self initiative, independent and able to work under pressure
Strong passion in learning new technologies and sharing with others
Fluent in spoken & written English and Chinese. Mandarin speaking is a plus.
To apply this position, please visit https://ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=00023884
· Responsible for the delivery of telecom services to Ericsson's customers in the domain of Customer Support and Network Deployment
· Perform support service delivery including customer support requests handling, problem investigation, software maintenance delivery and network support in Hong Kong and Macau
· Undertake network deployment and integration activities covering implementation, expansion and upgrade of Telecom and Datacom networks
· Interact with customers and colleagues at all levels and cooperate with Global Service Delivery Centre in support service delivery and project deployment
· Participate in technical reviews and derive leads and solution based on customer's need
· Provide 7x24 support in roster and work outside normal hours and overseas when necessary
· Drive service delivery performance in accordance with Ericsson's Operational Excellence targets
Qualifications
Degree holder in Telecommunication / Electronic Engineering / Information Technology or related discipline
Around 3 years of hands-on experience in Telecom / Datacom industry with solid knowledge of GSM/GPRS and WCDMA/HSPA, as well as good understanding of LTE
Possess knowledge in one of the domains below:
Operation Support System (OSS) & Service Network
Must be strong in Solaris, Sybase, Veritas CS/VM and SUN hardware
Good at SUN Cluster, Oracle, TCP/IP and Java
Familiar with Firewall operation and configuration
Experience in operating GSM/WCDMA network is an added advantage
Knowledge of Ericsson technologies is a definite asset
A good team player with excellent interpersonal and analytical skills
Self initiative, independent and able to work under pressure
Strong passion in learning new technologies and sharing with others
Fluent in spoken & written English and Chinese. Mandarin speaking is a plus.
To apply this position, please visit https://ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=00023884
公司介绍
爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会，让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。
我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务，我们为运营商提供支持的网络正在为超过20亿用户提供服务。
我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立，总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗（350亿美元）。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。
我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务，我们为运营商提供支持的网络正在为超过20亿用户提供服务。
我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立，总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗（350亿美元）。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。