南京招聘

Purpose of the position

Provide first-level IT support to end-users. Ensure that IT requests are handled swiftly and that incidents are attended to and corrected within the defined service level agreements. Lead the deployment of approved IT equipment. Improve current IT processes, procedures and documentation for a more effective IT setup.


Key Tasks

Take ownership and handle IT incidents logged in the service desk
Escalate IT incidents to the IT Systems team when necessary
Provide IT incident corrective measures and document them for future reference
Enfore Corporate IT standards by strictly following the Corporate IT manual
Coordinate with the management of district for accurate sizing and provisioning of IT equipment and connectivity
Provide IT requirements for office expension, relocation and closure
Keep accurate and centralized record of all IT equipment and related maintenance agreements
Maintain all objects in Active Directory through the agreed life-cycle process
Liase with suppliers for the purchase of equipment

Skills & Competencies

Skill in
Organization
Prioritization & Planning
High Integrity
Responsible, dependable and able to work with minimum supervision
Good communication skills
Action oriented and target driven
Excellent interpersonal skills
Conflict management skills
Ability to work in an environment with diverse cultures and people
Abilitiy to work in a team


Educational background / Work experience

Academic qualification in IT or equivalent
Experience in similar capacity (minimum 3 year)


Language skills

Fluent in English and Mandarin


Computer Literacy

MS office
Corporate IT tools knowledge

The Panalpina Group is one of the world's leading providers of supply chain solutions, combining intercontinental Air and Ocean Freight with comprehensive Value-Added Logistics Services and Supply Chain Services.

Thanks to its in-depth industry know-how and customized IT systems, Panalpina provides globally integrated end-to-end solutions tailored to its customers' supply chain management needs.

The Panalpina Group operates a global network with some 500 branches in more than 80 countries. In a further 80 countries, it cooperates closely with partner companies. Panalpina employs approximately 15,000 people worldwide.

If you are interested in our company,pls send both your English and Chinese CV.

谢绝来电，来访，谢谢！