客服主管
蒂森克虏伯电梯(中国)
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2012-08-23
- 工作地点:上海-松江区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语
- 职位类别:客服主管(非技术)
职位描述
1 Call Center processes management and staff administration
2 Customer satisfaction survey management
3 Communication with branches, and support as needed
4 Communication with customers, pay visit to customers and bridge between customers and branches
5 Ad hocs assigned
Background (State the required education,working experience, language and skills)
Education (Degree, major) :Bachelor or Master
Working Experience (minimum working year & experience):At least 1 year working experience
Knowledge of elevators and escalators parts or background of customer service is plus
Language:Good command of English; knowledge of German is plus
Office skills:Good command of Ms Office, esp. PowerPoint, Excel
Other specific skills:Good communication skill and team work
2 Customer satisfaction survey management
3 Communication with branches, and support as needed
4 Communication with customers, pay visit to customers and bridge between customers and branches
5 Ad hocs assigned
Background (State the required education,working experience, language and skills)
Education (Degree, major) :Bachelor or Master
Working Experience (minimum working year & experience):At least 1 year working experience
Knowledge of elevators and escalators parts or background of customer service is plus
Language:Good command of English; knowledge of German is plus
Office skills:Good command of Ms Office, esp. PowerPoint, Excel
Other specific skills:Good communication skill and team work
公司介绍
蒂森克虏伯电梯是全球四大电扶梯技术制造与服务提供商,在全球拥有超过53,000名优秀员工,客户遍布全球110多个国家。自1995年进入中国,蒂森克虏伯电梯(中国)已建立了广泛的服务网络,分为5个大区,共有 50家分公司,118个办事处,员工超过10000名。产品包括乘客及货用电梯、自动扶梯、自动人行步道、旅客登机桥、无障碍电梯及升降平台,并为所有的产品系列提供新梯安装、更新改造和维修保养服务。蒂森克虏伯电梯不断打造创新、节能的产品以满足客户的个性化需求。
联系方式
- 公司地址:地址:span武汉市江汉区建设大道737号广发银行大厦27楼2701室