南京招聘

1. 职位目的Position Purpose

- 支持区域总监、区域经理和营运点经理，落实索迪斯试点项目（业务流程手册实施）

To back up the Regional Director, Area Manager and Unit Manager in the deployment of the Sodexo Site – Pilot Projects (Business Process Manual Implementation).

- 驻扎试点项目现场，作为项目经理，支持业务流程手册的全面落实

To be based on site where Pilot Projects are to be deployed and act as the Project Manager to support the full implementation of the Business Process Manual.

- 支持现场试点项目的实施，提出建议和意见。提供技术培训，使用报告工具。

To support the implementation of the Pilot Project on site, make recommendations and advice. Provide technical training and deploy reporting tools.

- 定期审核试点项目，发布和监控持续改善计划

To audit the Pilot Project on a regular basis and to issue and monitor continuous improvement plans.

- 关于索迪斯试点项目的落实情况向区域总监报告

To report to the Regional Director about the progress in the Implementation of the Sodexo Pilot Project.

2.职责描述 Duty Statement

- 对区域总监负责，妥善落实试点项目

Be accountable to the Regional Director for the proper implementation of the Pilot Project on site.

- 支持试点项目的启动，通过技术建议和可行性（设备问题、客户方特殊要求、团队组织架构和技能）对落实情况进行监控

Support the launch of the Pilot Project, especially monitor the deployment through technical advice and feasibility on site (Equipment issues client special requests, team organization and skills)

- 从现场团队处收集项目进展及挑战相关的意见，以积极进取的态度向区域总监报告

Gather comments from the Site Team about their progress and difficulties and report to the Regional Director in a sprit of progress.

- 善于发现并产生新想法和建议，改善试点项目

Look for and generate innovation ideas and suggestions to improve the Pilot Project.

- 根据试点项目中发现的漏洞协助专家/项目启动经理/区域经理制定本地作业程序

Assist the Subject Matter Expert/Transition Manager/Area Manager to create Local Operating Procedures according to the gaps identified in the Pilot Project.

- 和试点项目的所有相关方发展良好的关系

Develop good relations with all parties involved in the Pilot Project.

- 以积极主动的方式和营运团队共事，改善服务，削弱和最小化索迪斯及其客户面临的风险

Act to mitigate and minimize risk to Sodexo and its clients by working in a positive and proactive way with the Operations Team to improve Services they provide.

3.主要绩效指标Key Performance Indicator

- 积极参与试点项目会议

Actively participate in Pilot Project Meetings

- 每月向区域总监报告，有效地衡量和报告业务流程手册落实的影响及试点项目的进展

Produce a monthly report to the Regional Director effectively measuring and reporting on the impact of the BPM Implementation and the progress for the Pilot Project.

- 对现场员工的培训给予支持

To support on-going training for site staff.

4.任职需求Qualification Requirements

- 教育/Education:
大学学历或以上/College degree or above

- 经验/Experience:

五年以上相关工作经验/Five years and above of related working experience

- 知识和技能/Knowledge and Technical Skills:

顾客服务方面的管理技能/Managing skills in customer service

至少在下述服务活动中具备其中的一项管理技能：清洁或保安/At least one managing skill in following property service activities: Cleaning or Security

- 资质/Competencies

突出的团队管理技能（员工培训、员工评估和激励能力）/Strong team management skills (staff training, employee appraisal and motivating ability)

突出的沟通&人际交往技能/Strong communication & interpersonal skills

良好的服务意识和团队精神/Good service and team spirit

突出的多项服务团队管理技能/Strong management skills on multi-service teams

分析和汇总能力/Ability to analyze and synthesize

解决问题能力/Problem solving skills

扎实的计算机技巧（办公软件-word，excel）/Solid computer skills (office software – word, excel)

关注更多索迪斯工作机会，请登陆索迪斯中国招聘中心http://sodexo.e-recruitmentsystem.com, 谢谢。

For more job opportunities, please visit Sodexo Greater China recruitment center: http://sodexo.e-recruitmentsystem.com. Thank you.

关于我们
索迪斯中国
索迪斯集团（sodexo）由皮埃尔.白龙先生创建于1966年，总部位于法国巴黎。
今天，凭借着四十多年的丰富经验，索迪斯集团已成为世界上***的从事餐饮服务及综合后勤管理的跨国公司，名列全球500强企业名录。截止到2011年底，索迪斯集团拥有员工413,000名，共有33,400个运营点，分布于80个国家。

索迪斯集团作为首家国际化餐饮综合服务公司于1995年进入中国市场。目前，索迪斯大中国区业务涉足北京、天津、沈阳、武汉、大连、上海、无锡、杭州、南京、广州、深圳、东莞、珠海、香港等四十个城市。拥有员工近16000人，在全国各地的近650个运营点内为客户提供量身定制的餐饮服务、业务支持服务、工程服务和生活便利服务。索迪斯致力于以专业的服务水准，为中国客户提供优质后勤服务、培养一流人才、提供***客户体验，并为中国的社会经济发展做出贡献。

索迪斯业务范围包括为工商企业、行政部门、学校和大学、医疗卫生健康机构、等各类单位团体提供餐饮服务及各种后勤管理服务。

伴随着公司的不断发展，我们真诚的欢迎素质优秀、具备良好顾客服务意识并且能够创造佳绩的人士加入索迪斯公司。

我们的使命：提高每日生活质量
我们的愿景：超越客户期望
我们的价值观：服务精神，团队精神，进取精神

更多信息请关注公司网站www.sodexo.cn


about us
sodexo china
founded in 1966 by mr. pierre bellon, and set up its global headquarters in paris, france.

today, with more than 40 years rich experience and successful operations in the five continents, sodexo has become the largest multinational corporation in catering and facility management field around the world. as a global fortune 500 company with more than 413,000 employees, sodexo has established more than 33,400 contract operations in 80 countries by the end of 2011.

in1995, sodexo was the first international catering and facility management company to launch its business in mainland china.

today with more than 16,000 employees, near 650 contract operations in china, sodexo has set up business in 40 cities, beijing, tianjin, shenyang, wuhan, dalian, shanghai, wuxi, hangzhou, nanjing, guangzhou, shenzhen, dongguan, zhuhai as well as hong kong. sodexo has always been committed to providing world-class professional catering services, business support services, engineering services and lifestyle services, training top talents, delivering the best client offerings, and more importantly contributing to the social and economic development in china.

sodexo business scope covers catering and facility management services for business corporations, government, landscapes, schools, health and medical institutions, etc.

as sodexo’s business is growing, we sincerely welcome the excellent candidates who have good sense of customer service and the ability to gain business to join sodexo.

our mission: to improve the quality of daily life
our vision: to exceed the expectations of client
our values: service spirit, team spirit, spirit of progress

for more information, please visit our website: www.sodexo.cn