CLP Super User Manager
美亚财产保险有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:保险
职位信息
- 发布日期:2013-09-04
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 职位类别:项目经理 信息技术经理/主管
职位描述
Duties & Responsibilities:
1) Training, personal development, monthly meetings, appraisals, recruitment, holiday/sickness of the Business Analyst (Super User) team.
2) Manage and track own/Team Members’ in/output and personal performances and maintain manual records (if necessary)
3) Prioritization, allocation, monitoring, scheduling and delivery of all specification work associated with customer and strategic projects requested.
4) If needed, report issues to eBaoTech and coordinate troubleshooting effort between vendors and end users;
5) Log and keep track of reported issues; escalate when needed. Assist to implement work around and resolution;
6) Initiate modifications as required for continuous improvement. Reviews and recommends upgrade to software based on needs of site Management to meet customer expectations;
7) Involve in project activities such explain new functionality designs to customer and obtain approval, meetings with end users and customers to demonstrate new business processes and software functionalities;
8) Lead, participate and co-ordinate efforts to improve and maximize software usability and customer satisfaction. Interface with the end users and vendors in order to maintain system current at all sites;
9) In partnership with the training department, lead the development of cost-effective training tools to allow for continuous learning of all software solutions. Communicate to country Management and users on changes, upgrades or tools to improve the effective use of all software.
10) Manage relationships with senior members of the Consumer community across APAC in respect of new product / configuration requests.
Candidate Requirements:
1.A Bachelor's or College degree in Computer Science or Business;
2.A minimum of 2-3 years of experience in a relevant role;
3.Experience in software support, system analysis or business analysis;
4.Excellent English communication skills (written and spoken). Mandarin speaking is an advantage.
5.Must be analytical and meticulous.
6.Computer literate and a proficient user of MS Office applications, especially on MS Excel and MS PowerPoint.
7.Ability to multi-task and prioritize workload.
8.A team player and self-motivated with ability to take initiative.
9.Able to work under pressure and meet tight deadline and SLA requirements
10.Ability to lead a team of people and interact with senior stakeholders in the organization.
公司介绍
美亚财产保险有限公司(简称“美亚保险”)是AIG旗下在中国经营财产责任险保险的独资子公司,目前在北京市、上海市、广东省、深圳市和江苏省设有分支机构。
American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.
AIG Insurance Company China Limited (AIG China, formerly Chartis Insurance Company China Limited) is a China registered wholly owned property & casualty subsidiary of AIG, with branch offices in Beijing, Shanghai, Guangdong Province, Shenzhen and Jiangsu Province.
www.aig.com
联系方式
- 公司地址:地址:span上海市浦东新区世纪大道1589号长泰国际金融大厦5楼