客服/CS
宏海箱运船务有限公司
- 公司规模:50-150人
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2013-06-20
- 工作地点:上海-黄浦区
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:船务/空运陆运操作
职位描述
Accountabilities:
?Take booking in booking system for RA customers by each service (RAM/RBJ/RKI/RKQ);
?Review freight manifest of RA shipments in Outward system to avoid freight discrepancy & freight rate expiry in ePrice system;
?Double check with Linersales team to ensure RA shipments' freight rate to be update & download in local system;
?Check with operations to input OWS (over weight surcharge) as per over weight list by B/L;
?Ensure DG surcharge being settled in system without fail;
?Control amendment requirements from RA customers;
?Remark in booking list & submit RA booking detail report to Terminal by each service to ensure RA shipments to be loaded at 1st priority;
?Review booking client payment credit, remark "Cash debtor" in Chinese booking list;
?Follow up R/A customers, such as Philips, Basf, Bayer, Rhodia, IKEA, etc to ensure our better service being provided both for inbound and outbound.
Qualifications:
1.Degree holder or above, Transportation/shipping is preferable;
2.Bilingual in Chinese and English, oral and written;
3.Computer literate (MS Office, e-mail and accounting program).
4.Minimum 3 years relevant experience;
5.Experience in shipping/freight forwarding, is an advantage;
6.Strong communication and interpersonal skills;
7.Well-organized, open-minded and customer oriented.
?Take booking in booking system for RA customers by each service (RAM/RBJ/RKI/RKQ);
?Review freight manifest of RA shipments in Outward system to avoid freight discrepancy & freight rate expiry in ePrice system;
?Double check with Linersales team to ensure RA shipments' freight rate to be update & download in local system;
?Check with operations to input OWS (over weight surcharge) as per over weight list by B/L;
?Ensure DG surcharge being settled in system without fail;
?Control amendment requirements from RA customers;
?Remark in booking list & submit RA booking detail report to Terminal by each service to ensure RA shipments to be loaded at 1st priority;
?Review booking client payment credit, remark "Cash debtor" in Chinese booking list;
?Follow up R/A customers, such as Philips, Basf, Bayer, Rhodia, IKEA, etc to ensure our better service being provided both for inbound and outbound.
Qualifications:
1.Degree holder or above, Transportation/shipping is preferable;
2.Bilingual in Chinese and English, oral and written;
3.Computer literate (MS Office, e-mail and accounting program).
4.Minimum 3 years relevant experience;
5.Experience in shipping/freight forwarding, is an advantage;
6.Strong communication and interpersonal skills;
7.Well-organized, open-minded and customer oriented.
公司介绍
宏海箱运集团(RCL),是一家在泰国上市,以新加坡港为营运中心和转运基地,立足于亚洲的大型船运集团,其发展的历史是一个稳健、持续的拓展过程。
2000年,宏海箱运集团在上海设立独资的宏海箱运船务有限公司,并先后在天津、青岛、厦门、广州、深圳、宁波设立了六家分公司。
宏海箱运集团将以优异性能的船舶,现代的信息技术,准时快捷的航线,不断提高的服务质量,扩大支线和班轮集装箱运输业务,继续保持和加强在亚洲航运业中的领先地位。
2000年,宏海箱运集团在上海设立独资的宏海箱运船务有限公司,并先后在天津、青岛、厦门、广州、深圳、宁波设立了六家分公司。
宏海箱运集团将以优异性能的船舶,现代的信息技术,准时快捷的航线,不断提高的服务质量,扩大支线和班轮集装箱运输业务,继续保持和加强在亚洲航运业中的领先地位。
联系方式
- Email:lienl.lian@rclgroup.com
- 公司地址:地址:span上海市黄浦区西藏中路18号港陆广场26楼