南京招聘

Work Location: Shanghai

Reporting to: Senior Officer, Customer Service

People Management Responsibility: No

Travel Required: No

Shift Required: No

JOB OBJECTIVES:

· Efficient management of the order fulfillment processes in order to secure and enhance business opportunities.

· Handle customers’ inquiries/non-conformities in accordance with established operation policies/procedures.

MAIN RESPONSIBILITIES:

· Understand the respective order management process and perform independently daily order operation. (i.e. managing the customer orders, sample orders, monitoring order documents and AR, keeping customer master up-to-date, updating sales timely for ongoing orders, and responsing to the customer about the order states as well as the non-conformity handling update efficiently and effectively)

· Operate correctly with the application systems (i.e.SAP/e-solution/LN/Microsoft office and office equipement), ensure the clean and reliable data pool in system for assigned customers;

· Coodinate with respective planner and sales to archeive Aging Stock, Forecast Accuracy, Delivery Performance target

· Keep an ordinary working space and setup a clear filing system to enable the reliable backup operation;

· Team player and cooperative within OTC community (i.e. S/M, FU, EHS etc)

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REQUIREMENTS:

· Education: College or above

· Working Experience: 1~2 year in trading company, better in Chemical company

· Technical and Professional Knowledge: SAP operation