南京 [切换城市] 南京招聘南京保险招聘南京保险理赔招聘

Customer Service Representative

美亚财产保险有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:保险

职位信息

  • 发布日期:2013-05-16
  • 工作地点:杭州
  • 招聘人数:1
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位类别:保险客户服务/续期管理  保险理赔

职位描述

Duties &
Responsibilities:

1. Handle customer inquiries
2. Receive and check the document from customer, upload them into operation system.
3. Receive premium and issue invoice
4. Printing and dispatch policy document to customer.
5. Complaint handling

1. 接待上门客户;
2. 检查、接收投保/理赔资料并录入相关操作系统
3. 收取保费及出具保费发票
4. 打印及派发保单文件5. 处理投诉



Candidate
Specification:

1. College graduate or above, fluent Cantonese and mandarin, basic command on English, working experience as a customer service representative especially in auto insurance is a plus;
2. Be good communication skill;
3. Well time management to deal with multiple kinds of transactions in the same time in high efficiency and quality, under high pressure environment. Good logical thinking and respond quickly;
4. Active quick learner, easily adapt to the new environment, Good team work player;.
5. Optimistic and strong ability of self-emotion control, working under pressure
6. Familiar with Microsoft Office tools, good typewriting skill with typing speed over 45 Chinese words/minute.

1. 大专或以上学历,国语流利,有一定的英文基础,有前台客服工作经验特别是车险经验优先
2. 善于与人沟通,良好的聆听和表达能力
3. 善于时间管理,思路清晰,反应敏捷,能同时优质、高效地处理多项事务而不易受外部环境影响
4. 积极主动,学习能力及适应能力强,良好的团队合作精神
5. 乐观开朗,较强的自我情绪调节能力,能承受一定的工作压力
6. 熟悉Microsoft Office操作,中文打字速度要求每分钟45字以上

公司介绍

美国国际集团 (AIG)是一家国际领先的保险机构,为130多个国家的客户提供服务。AIG旗下公司通过全球最广泛的财产责任保险业务网络服务各类商业、机构及个人客户。AIG旗下公司在美国亦是领先的寿险及退休金服务提供者。AIG的普通股在纽约证券交易所及东京证券交易所上市。

美亚财产保险有限公司(简称“美亚保险”)是AIG旗下在中国经营财产责任险保险的独资子公司,目前在北京市、上海市、广东省、深圳市和江苏省设有分支机构。

American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

AIG Insurance Company China Limited (AIG China, formerly Chartis Insurance Company China Limited) is a China registered wholly owned property & casualty subsidiary of AIG, with branch offices in Beijing, Shanghai, Guangdong Province, Shenzhen and Jiangsu Province.

www.aig.com

联系方式

  • 公司地址:地址:span上海市浦东新区世纪大道1589号长泰国际金融大厦5楼