南京招聘

Key responsibilities:
1.Provide daily dealer technical support and maintain agreed service levels;
2.Maintain VRs from assigned areas according to policy & guidelines and related product follow up;
3.Provide technical support for vehicle quality issues, service operations and marketing activities;
4.Identify and define product deviations, trends and early warnings from the market based on multiple in-data sources e.g. TIE Vehicle Reports (VR), Customer relations and Technical Support, and provide sufficient feedback for product improvement purpose;
5.Implement service solutions and address potential discrepancies;
6.Responsible to organize dealer meetings within job scope;
Identify workshop process support and training needs in dealers;
7.Establish and maintain communication between CMQ and dealers by e-systems and other tools on a daily basis;
8.Initiate, execute and follow up activities as required to ensure that key responsibilities are meet

Experience Required:
1.At least 5 years of experience in the automotive field.
2.Must have general understanding of customer service business.
3.Preferably experience of dealer network management in related area English skills: Verbal and written.
4.Willing to initiate communications and able to express and accept opinions in a professional way.

TTiGlobal自1996年进入中国市场，带来了先进的汽车技术培训体系，并扎根于汽车咨询培训领域的。TTI 中国的一些经验包括战略咨询，发展相关，操作相关，以及高级品牌的咨询和辅导。
TTiGlobal & GP Strategies 现在已经超过了全球另外85个办事处，这些办事处在所有主要市场都享有良好的声誉。此外，还可以访问全球超过4,600多个全职资源，使我们成为一家全球性的公司。6,700+ 个全职资源，为汽车和非汽车行业提供服务。
现在，我们在中国的6个不同城市开展业务，拥有170多名全职员工。