南京招聘

Job Summary – (Role Summary)
工作概述-(职位概述)

· Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
按照部门的规范和程序提供高标准的餐饮服务。
· Communicates to his/her superior any difficulties, guest comments and other relevant information
与上级领导交流有关疑难，客人意见和其它相关信息。
· Establishes and maintains effective employee working relationships
与员工建立并保持良好的工作关系。
· Attends and participates in daily briefings and other meetings as scheduled
参加和参与每日的例会和其它计划好的会议。
· Attends and participates in training sessions as scheduled
参加和参与计划好的培训课程。
· Prepares for service by ensuring:
确保部门的以下各项工作就绪为客人提供服务：
o Grooming is impeccable and in accordance with ICHG personal presentation standards
遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔
o Outlet equipment is clean
设备干净
o Equipment is sorted and stored
设备分类且存放好
o Glassware is polished
玻璃器皿擦亮
o Flatware is polished
擦亮餐具
o China is clean
清洁瓷器
o Waiter stations are prepared
准备好服务台
o Cutlery is placed for buffet and table service
摆放好自助餐桌上的餐具
o Tables are set
摆设好餐台
o Reservations are read and familiarized
阅读并熟悉预订
o Special occasions are ready
准备好特别活动
o Music is on
放音乐
o Lighting is on
开灯
o Outlet is ready for service and guest comfort
酒吧准备就绪为客人提供舒适的服务。
· Carries out effective service by ensuring:
高效的提供服务：
o Guests are greeted and seated
迎宾并安排客人就坐
o Daily specials are explained and upsold
说明并推销每日特价
o Food orders are processed accurately
准确的下餐单
o Trays and tray jacks are effectively used
有效的利用托盘和托盘架
o Food orders are taken quickly
快速的为客人写餐单
o Payment methods are handled accurately
确的处理付款方法
o Working areas are cleaned and re-set quickly
快速的清洁工作区和重新布置
o Bar is clean
清洁的酒吧
o Used ashtrays are regularly cleaned
定时清理用过的烟灰缸
o Guests are conversed with in relation to the food and beverage products
与客人谈论有关的餐饮产品
· Carries out effective beverage service by ensuring:
通过确保以下内容高效的提供饮品服务：
· Take appropriate action to resolve guest complaints
正确处理客人的投诉。
· Food and beverage stock is stored in relation to hotel procedures
按照酒店的规定存储餐饮存货。
· Performs related duties and special projects as assigned
承担相关的职责和安排的特别项目。

We are warmly welcome you to join with us!

Crowne Plaza Nanjing Jiangling is one of the famous and reputation international brand hotels under the world's largest international hotel group chain – InterContinental Hotel Group. This is the first foreign brand five-star hotel in Jiangling District, which with the high-end luxury hotel. It is built by both InterContinental Hotel Group and Nanjing Yincheng Estate Group Co., Ltd.
 
The hotel is located in the beautiful scenery of Baijia lakeside, east Ningli highway, west of the airport expressway, the transportation is very convenient. The hotel covers an area of about 14,000 square meters and a building area of 50,000 square meters.

Crowne Plaza Nanjing Jiangling Hotel is an high-end hotel within noble interior and luxury accommodation. There are 423 rooms including presidential suites, the average size of rooms are in 42 square meters. Moreover, the hotel also offers an 1100 square meters ballroom, 240 square meters multi-functional ballroom and several meeting rooms between 80 square meters and 150 square meters, in aim to meet different needs of our guests.

The hotel has different types of restaurants and bars, all of them decorated high-end and are characteristics. It also has a capacity of 260 seats in the restaurant, featuring the world delicacies, continental buffet and Western zero makes people indulge in pleasures without stop. Lobby bar will offer elaborate world top grinding coffee, which in aim to offer a relaxed and luxury circumstance to our guests. There still are more options of coffee, tea, cocktails and wine in the restaurants and bar area. The hotel has Chinese food hall contains 12 varies styles boxes, maximum 260 seats in total. Our expert chefs will build your sense of taste and visual feast by offering Hunan cuisine; Sichuan cuisine; Huaiyang cuisine and so on.

Hotel leisure facilities are available in all varieties, such as the 200 square meters of the fitness center; indoor heated swimming pool area of 350 square meters; moreover, the hotel also offers chess room and SPA clubs, which in aim to provide our guests an enjoyable, unique, luxury experience.

我们欢迎您的加入！
南京银城皇冠假日酒店，由全球最大的国际酒店集团---洲际酒店集团旗下皇冠假日品牌，与南京银城地产集团股份有限公司双方共同打造的“南京银城皇冠假日酒店”，这也是江宁首家由一流外资品牌管理的高端豪华酒店。

酒店坐落在风光秀丽的百家湖畔，东临宁溧公路，西濒机场高速公路，交通十分便利。酒店占地约1.4 万平方米，建筑面积达 5 万平方米。

南京银城皇冠假日酒店内部装潢尽显高贵、大派的王家风范。拥有高端、舒适，包括总统套房在内的各类客房423间，客房平均面积在 42 平方米，酒店还拥1100平方米的无柱式大宴会厅。240 平方米的多功能厅以及 80 平方米到 150 平方米不等的小型会议室，全面满足商旅客人不同的需求。

酒店拥有风格各异的餐厅和酒吧。拥有一个容纳260个餐位的全日制餐厅，荟萃寰宇美馔、欧陆自助餐和西式零点让人流连忘返。一楼大堂吧为客人精心准备有世界顶级现磨咖啡，轻松怡然。特色餐厅及酒吧更有精选咖啡、茶饮、鸡尾酒和红酒佳酿，为夜晚时光增添无限乐趣。酒店拥有中餐大厅含包厢在内近 260 个餐位，其中拥有12个风格迥异的中餐包厢，包厢平均面积在42平方米到150平方米之间，博采湘菜、川菜、淮扬菜之精华，以名厨的精湛手艺为您打造味觉和视觉的盛宴。

酒店娱乐休闲设施也一应俱全，200平方米面积的健身中心可供客人挥洒汗水，
350平方米面积的室内恒温泳池，同时酒店还提供棋牌室及SPA会所，供客人享受独特的奢宠体验。