南京 [切换城市] 南京招聘

Operational Key Account Specialist

德迅(中国)货运代理有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2024-06-19
  • 工作地点:上海·静安区
  • 工作经验:5年及以上
  • 学历要求:本科
  • 职位月薪:2-2.5万·13薪
  • 职位类别:Operational Key Account Specialist

职位描述

Requirements:
- English requirement both oral and written – Fluent
- Operational KAM management experience 5-8years
- Solid knowledge of logistics industry (both Sea and Air with Sea higher ratio), ISC is a plus
- Past working experience in managing KPI & drive account succeed via solution design
- Presentation skills (drive performance review)
- Strong Communication skill


You will be part of our International Supply Chain team, enabling our customers to optimize their supply chains through our order management + sea transportation management solutions.


Your Role


Your primary objective is to ensure delivery of operational commitments + development plans for high profile International Supply Chain (ISC) customers across our origins while focusing on the following tasks.


Your Responsibilities


To develop + maintain expert knowledge of customers’ business needs + our solutions offering.
To build strong relationships with our customers + network through daily interaction.
To maintain + improve all documents of allocated accounts such as standard operation procedures (SOP) + working instructions.
To ensure awareness + full understanding of all customer related processes + deliverables by providing regular training to internal stakeholders.
To establish + improve the operational control environment in collaboration with data analysts to ensure near real-time visibility on key performance indicators + leading process measures.
To identify performance gaps + collaborate with origin offices to perform preventative/corrective actions + escalate structural issues + risks related to systems/resources/facilities.
To organize, prepare + conduct regular performance reviews.
To co-create, document + deliver improvement initiatives based on the agreed supply chain value roadmap with customers.


Your Skills and Experiences


Your strong project management skills + knowledge of ISC solutions, along with your operational experience + relationships will be the key to your success.
You will be successful in this role because of your knowledge across our operations, products + services; because you possess the key attributes we are looking for.


Good Reasons to Join


As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application

公司介绍

德迅成立于1890年,是全球首屈一指的物流服务公司。我们在全球拥有约78, 000名员工,业务遍及100多个国家的1,300个地点。我们致力于通过提供创新的、符合可持续发展目标的物流解决方案来创建人与货物之间的紧密联系,从而塑造一个崭新的物流世界。

1965年,我们在香港开设了亚太区的***个分站。50多年来,德迅一直致力于在亚太区为客户提供最卓越的供应链解决方案。目前,德迅在大中华区已开设超过30个分站,员工数量超过3500 人。

如果您正在寻找一份有挑战性和有价值的职业,并希望与德迅共同成长,请关注我们的招聘信息并踊跃申请。

Kuehne+Nagel was founded in 1890. With around 78,000 employees at more than 1,300 locations in over 100 countries, Kuehne + Nagel is one of the world’s leading logistics companies. We shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions.

Since opening our first office in Hong Kong in 1965, Kuehne+Nagel has operated in Asia Pacific Region for over 50 years, and has built the knowledge to deliver bespoke supply chain solutions for customers. Today we have expanded to a network of over 3500 employees across more than 30 locations in Greater China – all strategically positioned to service our customers.

Join us, together we shape the future of logistics.

联系方式

  • Email:Rita.hua@kuehne-nagel.com
  • 电话:15222006901