南京 [切换城市] 南京招聘南京客服及技术支持招聘南京售前/售后技术支持工程师招聘

Field Service Engineer-(Mechanical Focus)

美卓奥图泰

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2021-06-03
  • 工作地点:上海-杨浦区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位月薪:1-2万/月
  • 职位类别:售前/售后技术支持工程师

职位描述

Responsibilities:

  1. Comply with EHS policy and make sure the services are delivered in line with company policy and guideline.

  2. Responsible new equipment installation and commissioning service. Coordinate with project team and capital sales, and closely work with customer to make sure the site service is delivered in a cost-effective manner.

  3. Provide technical communication, product operation and maintenance training to customer.

  4. Quickly response to the customers on equipment troubleshooting and site repair, fix the issue and recover the operation, escalate to the supervisor/manager in a timely manner if not solved.

  5. Identify the service opportunity, work out the value-added technical proposal of product maintenance, performance/application optimization, and submit the supervisor/Manager.

  6. Feedback the product quality quickly, make the analysis and proposal, coordinate with related teams to address the site issues for customer satisfaction.

  7. Identify business opportunities, prompt the service solution to customer by closely working with sales team.

  8. Work closely with sales team to provide full support to customers and drive the business growth.

  9. Submit all the required reports to the management by deadline.

  10. Other duties assigned.

INTERANL AND EXTERNAL INTERFACES
  • Market Area Capital Sales

  • MSE Sales

  • Life Cycle Services (LCS) Teams

  • Product Support

  • Project team

  • Customers

QUALIFICATIONS AND EXPERIENCE

  • College degree or above degree with technical background.
  • 3 years’ experience in mining industry as field service role, site service project management preferred.

  • Solid knowledge of mining products with strong technical background and hands-on experience.

  • Strong communication, co-operation, interpersonal and presentation skills to work with internal and external interfaces.

  • High sense of urgency to solve the customer issues and meet deadline.

  • Self-motivated, can work under pressure.

  • Written and oral English is a plus.


公司介绍

美卓奥图泰是全球骨料、矿物加工、全球冶炼和回收行业可持续技术、系统解决方案和服务的先行者。公司在赫尔辛基纳斯达克上市,总部位于芬兰赫尔辛基,在50多个国家拥有超过15,000名员工。2019年并销售额总合达到约42亿欧元。我们凭借产品和工艺专业知识,为客户提高能源和水资源效率、提高生产率并降低环境风险,我们是实现积极变革的合作伙伴。
美卓奥图泰大中华区在北京、天津、上海、苏州、韶关和衢州设有独资公司或工厂,有约1000名员工。除此之外,在江苏常州有美奥与柳工的合资工厂。
Metso Outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing, metals refining and recycling industries globally. Metso Outotec is listed in Helsinki NASDAQ, headquarter office located in Helsinki, Finland. Our business areas located in more than 50 countries, owning more than 15000 employees. The sales amount of Metso Outotec reached 4.2 billion euros in 2019. By improving our customers’ energy and water efficiency, increasing their productivity and reducing environmental risks with our process and product expertise, we are the partner for positive change.
Metso Outotec Great China has about 1000 employees in Beijing, Tianjin, Shanghai, Suzhou, Shaoguan and Quzhou with wholly owned companies or factories. In addition, there is a joint venture factory between Metso Outotec and Liugong in Changzhou, Jiangsu province.
我们的全球价值观是:雄心永驻、客户至上、协作成事、真诚开放。
Our core values are High Ambition – Always, Customer in center, Get it done – together, Open and honest.
我们诚邀热爱本行业,认同美奥文化,愿做美奥人的你加入我们,一起完成美奥的使命——开辟具有中国特色的创新之路!一起完成美奥的愿景——我们是业务增长率全球***的市场区域!

更多了解美奥的途径,您可以通过关注美奥微信公众号“美卓奥图泰”获取更多信息。

联系方式

  • 公司地址:地址:span霍山路398号光大安石中心T2座7层