余杭区写字楼商场客户服务副经理
仲量联行测量师事务所（上海）有限公司物业管理部
- 公司规模：10000人以上
- 公司性质：外资（欧美）
- 公司行业：物业管理/商业中心
职位信息
- 发布日期：2021-06-02
- 工作地点：杭州-余杭区
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：大专
- 职位月薪：8-8.5千/月
- 职位类别：客服经理
职位描述
1、负责建立有关客户服务的各项制度,售后服务管理制度,客户资料；
2、适当处理服务的故障和客户的投诉处理，控制消费者满意度的的跟踪及分析；
3、定期整理搜集客户反馈，进行客户需求分析;
4、全方位优化客户服务质量，协调大客户关系；
5、统筹写字楼物业费水电费催缴工作。
职位要求：
（1）身高1.60米以上，40岁以下；
（2）大专及以上学历；
（3）3年以上甲级写字楼或商业项目同等岗位经验；
（4） 较强的沟通能力，能妥善独立处理客户投诉；
（5）物业/酒店管理相关优先。
职能类别：客服经理
公司介绍
About JLL –
We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.
If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!
We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.
If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!
联系方式
- 公司地址：地址：span芋秋路