Main
Responsibilities (State what is to be
done –to what - the end result e.g. Develop, agree and implement detailed
sales plans to increase market share in China):

1. Direct selling of service to new customers within the region

Result: New business won

2. Improvement of Business within existing Edwards Service Accounts either / both in terms of Margin, Contract Term &/or Coverage:

Result: Increased both revenue and profitability

3. Retention and Support of Existing Business

Result: No business lost and maintain planned yearly margin target

4. Support New Product Sales – leads & / or in support of major bids where service profile is key to wining of the business.

Result: Edwards increases installed base within region and development of future new Service Business. Protect the reputation of Edwards Service Business

5. Market Intelligence – provide feedback to Service Sales Manager Semi to enable better understanding of customer needs and trends.

Result: Edwards develops the correct solutions for customers / markets.

6. Report on Competitor OEM and 3^rd Party Service Activity

Result: Edwards has an obvious understanding of market conditions and threats

7. Focus on dedicated service product promotion

Result: Enhance certified products selling on both existing customer and new customers, enhance dry pump & STP upgrade business both on replace Edwards obsoleted products and replace competitor product.

8. Promotion of new service product

Result: Help service sales manager-Semi to promote choices programme service, find out the potential service request from SEMI(SEMI, FPD, Solar & LED)customers

(Occasionally) responsible to purchase within defined scope upon line manager's permission and use company system.