南京招聘

·        Manage customer issue escalations and lead the initiative to develop prevention and resolution for key customers

·        Primary point of liaison with customer on all issues at an in-country level, relating to overall business process & implementation, including new business, commercial issues, scope agreement and business improvements.

·        Coordination of internal project resources (IT, logistics, freight) to deliver project outcomes to the customer

·        Co-ordinate customer management resources to facilitate delivery of operational requirements, and leverage of growth opportunities with the customer

·        Tracking and maintenance of existing regional initiatives for the account and driving them to closure, where applicable.

·        Provide & support business models for all elements that require consistency across China in:

-        Pricing

-        Broad (high level) solution mapping

-        Broad business policies, and operating procedures

·        Work with in-country operations supporting this client to achieve target performance and business outcomes.

·        Escalation / resolution of any necessary issues to business owner & project sponsors

·        Continually review and improved business processes to increase productivity and improve P&L

·        Internal communication to all stakeholders to ensure clarity and alignment of all resources to agreed customer requirements.

·        Participate in the strategic review of the business structure (resourcing, internal business processes, customer relationship management) with the Senior Customer Management Manager.

SKILLS REQUIRED    

·        Good communication skills in both English and Chinese, oral and written

·        Exceptional customer engagement and communication skills

·        Excellent people skills, able to sell among complicated environment with political sensitivity

·        Leadership through effective communication, and ability to influence outcomes across multiple regional locations

·        Previous management of complex projects across different cities is appreciated

·        Ability to direct and coordinate tasks to ensure they meet critical deadlines, able to foresee the risk among tasks and strive for resources internally and externally

·        Operational knowledge of contract logistics activities (both land transportation and warehousing)

·        Ability to analyze operational processes and system processes and identify gaps/efficiencies

·        Experience in the design and application of computerized logistics and supply chain systems (E.g. WMS systems, network optimization tools, MRP process tools)

·        Organizational skill with ability to prioritize under pressure

·        Exposure to the retail/consumerable/luxury/E-commerce sector is an advantage

A Job at DB Schenker is: A job like no other.
With a dense worldwide network of 95,000 logistics specialist in more than 130 countries, DB Schenker is one of the leading global integrated logistics providers offering comprehensive supply chain management solutions, efficient air, ocean, rail and land transport, as well as contract logistics from a single source.
德铁信可是全球首屈一指的综合物流服务供应商之一，拥有密集的全球服务网络，我们在全球130多个国家共有95,000多名专业物流人员，竭力为各行各业客户提供高效快捷的空运服务、海运服务、铁路及陆路运输服务、合约物流服务及供应链管理解决方案。
In 1966, DB Schenker opened its first office in Hong Kong started with international transport services and entered Mainland China in 1979 as one of the first internal forwarders. Today, more than 5,000 logistics specialists operate in over 60 main cities throughout china to ensure reliable logistics services for your business.
1966年，德铁信可正式进军香港市场，成立了***分公司，开始在中国发展国际运输业务。1979年，德铁信可开创历史先河，成为首批进入中国内地市场的主要国际货运代理商之一。发展至今，我们已在全国60多个主要城市设立了办事处，拥有员工近5,000名， 能够 为您提供可靠的物流服务。
Schenker represents a strong unit in the global logistics market and complement their own individual strengths in the important markets around the globe. As the logistics powerhouse, we offer our customers a wide array of multi-modal and value-added services, as well as more integrated supply chain solutions than ever before.
*** in European road transport and rail
No. 3 in global air and ocean freight
No. 5 in global contract logistics
德铁信可致力于成为业内的领头军，将以更强大的动力和更优质的服务为客户提供全方位的增值服务以及更加完整的供应链解决方案。我们在世界范围内已经取得骄人成绩
欧洲陆路、铁路运输排名***
全球空运、海运排名第三
全球合同物流排名第五