南京 [切换城市] 南京招聘南京客服及技术支持招聘南京客户关系经理/主管招聘

Senior Client Relations Manager

南京凯润易事软件科技有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2021-01-03
  • 工作地点:上海-浦东新区
  • 招聘人数:2人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位月薪:2.5-3万/月
  • 职位类别:客户关系经理/主管

职位描述

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.


About the team

Our eCommerce division is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth – Digital Content, Global Retail, Airlines, Regulated Gambling and Travel – and in doing so we are privileged to partner with many of the world’s most dynamic organizations. Our strategic aim is to drive differentiated value for our customers by increasing their profitability and hence Worldpay’s share of wallet. To achieve this, we aim to reach more customers in more markets, in local language and with local payment options.

What you will be doing

  • You will be supporting a portfolio of Key Client Accounts where you and the team will provide dedicated support to large corporate global organizations, strengthening relationships and helping them with a wide range of non-commercial queries. You will be both tactical as well as getting in stuck in with hands-on support.
  • You will work directly with your team and internal stakeholders, improving and challenging existing internal processes for the benefit of the customer.
  • You will be required to liaise with external technology providers, scheme fee providers and corporate customers to achieve this.
  • You will be responsible for coaching and developing your team members and ensuring they build strong partnerships with our customers
  • Other duties as assigned.


What you bring

  • Worked in a customer facing role, dealing with corporate customers.
  • Preferably you were in a role where technical customer queries were the norm.
  • Self-motivated to learn and take on challenges
  • Comfortable with group presentation / in front of customers
  • Good sense of responsibility and ownership.

  • An excellent communicator with strong coaching- and stakeholder management skills. You’ll be working in a vibrant part of the business we would expect you to bring lots of energy and enthusiasm to the team.
  • Business proficiency in Mandarin and have good English language skills.


What we offer you

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • A broad range of professional education and personal development possibilities – FIS is your final career step!
  • A competitive salary and benefits
  • A variety of career development tools, resources and opportunities

职能类别:客户关系经理/主管

关键字:客户关系经理

公司介绍

FIS (NYSE:FIS) 成立于1968年,是全球***的银行及支付技术供应商,在金融服务行业立足多年,基础深厚,服务于110多个国家的14000多家机构。在全球范围内FIS的员工超过40000人,其业务在支付处理和银行解决方案领域占据主导地位,提供软件、服务及外包服务支持金融机构的运作。作为金融技术领域排名***的企业,FIS在FinTech 100榜单上名列榜首,在Barron’s 500中名列第三,同时是标准普尔500指数成员。
FIS NJ(南京凯润易事软件科技有限公司)成立于2010年,约50人,主要从事银行及企业现金管理领域的自有软件产品研发及项目交付,核心产品包括MBS、H-MBS(Hosted MBS,托管模式)、H2H(面向银行的主机直连平台)、BIP(面向企业的银行接口平台)、TEP(节税型资金池)等(以上产品皆为FIS NJ自主研发且独立拥有完整的知识产权),正在服务的金融客户除了浦发以外,还有法国巴黎银行(BNPP)、苏格兰皇家银行(RBS)、日本三井住友银行(SMBC)、南京银行等知名银行及银联商务、通联支付等主流支付企业。
在这一应用领域, Clear2Pay China服务的国内客户包括人总行、中总行、国家开发银行总行、上海浦发银行总行、法国巴黎银行(BNPP China)、农信银清算总中心等一大批金融机构及南京烟草、威立雅集团、上海交通卡、獐子岛等大型企业集团。
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联系方式

  • 公司地址:南京市雨花台区安德门大街楚翘城 (邮编:210012)