南京招聘

• Office365 & On Premises administration and application support for Exchange, SharePoint, Service Level management, demand, incident, change management
• Coordination with Client teams and OEM Vendors
• Developing productivity improvements tools / automation scripts
• Engage in problem management process for root cause determination & permanent corrective action.
• Advanced troubleshooting production incidents.
• Experience in tracking SLAs, support metrics etc.
• Create and publish knowledge base articles and contribute to knowledge management activities in the service

• Providing Solution and estimates for RFPs.

Implement automations for significant reduction in manual efforts

 Office 365(SharePoint Online, Exchange Online) SharePoint On premises, Exchange On Premises, One Drive, Power Apps, MS Flows, Planner, AngularJS and jQuery, Azure Iaas and Paas Active sync, Auto Discovery, DLP, Public folder,   Exchange client protocols, Exchange server roles, DNS, IIS, AD & SSO, failover & load balancing, EMS   Chinese/Mandarin and English 

 Lead for 5 to 10 team members ·         

 Experience in running operations with ITIL processes. ·         

 Excellent Analytical and troubleshooting skill. ·         

 Excellent in Verbal, written communication. ·         

 Creative thinking in implementing Service improvements (automation, incident reduction, etc.). ·         

 Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands. ·        

 Experienced in running operations following ITIL processes ·         

 Ability to work independently, within general guidelines or best practices and manage complex technical solutions              

Styxtech Systems aims to serve global customers with convergent, digital experiences, innovation platforms and reusable assets. We strive to deliver tangible business value and experiences to our stakeholders. Providing opportunities for every individual at Styxtech Systems to learn, grow and create a career path that is suitable for professional development is one of our top priorities.
We are in 4 countries : CHINA, INDIA, UK, and Australia.