南京招聘

The Brokerage Supervisor manages the brokerage site's financial performance. He/she organizes and prioritizes workloads and maintains standard operating procedures (SOPs) and ensures compliance. He/she supports operations, monitors and communicates operation's performance, manage operations to meet customer deadlines, and maintains a close relationship with customers.

Ensures Compliance and Quality Process

• Evaluates quality performance to identify process improvements and increase quality levels.
• Ensures customs regulations and requirements are adhered to during the entry filing process.
• Monitors compliance and liability reports to reduce cargo delays and costs associated with non-compliance of Customs Border Protection regulations.
• Recommends process improvement solutions and develops quality standards to improve quality and work processes.
• Evaluates the effectiveness of process improvements to recognize and reward top performers.
• Provides feedback to external and internal customers to ensure awareness of service quality.

Supervises Account Management Process

• Monitors daily productivity to ensure clients' expectations are met.
• Serves as a liaison between the client, the government, and third party agencies to ensure adherence to regulatory guidelines.
• Communicates key performance indicator results to clients to assist in identifying areas of improvement.
• Conducts customer meetings and business reviews to assist clients in maintaining a leading business edge.
• Maintains clients' profiles and standard operating procedures to ensure the brokerage team has client requirements documented.

Supervises and Develops Others

• Determines employees’ training needs to produce continuous development plans.
• Provides on-going feedback and support to improve performance.
• Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.
• Holds others accountable to established performance levels to achieve individual and group goals.
• Resolves individual and group performance issues in accordance with UPS’s policies and procedures in a timely manner to motivate and foster teamwork.

Budget Management

• Determines financial resources required to meet goals. Allocates funds. Identifies and resolves discrepancies between available and required funds.

• Tracks expenditures against financial targets; describes impact of area’s budget on organizational financial plan.

• Creates new budgets; identifies and takes corrective actions to bring areas in line with budget; appropriately allocates available funds.

• Advises others on budgeting issues; evaluates the budgeting process to ensure equitable distribution of funds; anticipates and proactively addresses budgeting issues; identifies new tools to facilitate the budgeting process; establishes financial targets.

Report Generation

• Accesses appropriate databases, writes information queries, and produces customized reports. Interprets and clarifies data, as necessary.

• Possesses ability to generate simple reports using basic functions in software, and/or writing basic queries; identifies information required to complete reports and identifies existing reports generated by others.

• Generates reports in appropriate format using basic software; reviews reports to ensure accuracy and completeness; identifies issues with report generation (e.g., missing variables, incorrect data, etc.)

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Education/Work Experience

• Bachelor's Degree or Intl Equivalent - Required

• At least 5 years experience in custom brokerage sector

• Requires fluent oral (English, Mandarin) and written (English, Simplified Chinese) communication, attention to detail, organizational, problem-solving and trouble-shooting skills

As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries. That’s logistics. And that’s exactly what a career at UPS is all about.

From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve.

Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start.

It all begins with talented individuals like you―people who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you.

UPS Equal Opportunity Statement. We do not discriminate against any applicant for employment or any employee in any aspect of their employment at UPS because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status.

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我们提供全方位薪酬福利与职业发展机会：

1.具有竞争力的薪酬
2.提供完善的社会保险和公积金
3.为员工及其子女提供补充商业医疗保险
4.提供免费员工体检
5.提供员工生日和重大节日礼品
6.提供不少于10天的带薪年假
7.提供必要的业务培训
8.提供多样的员工活动
9.提供优先考虑内部员工的职业发展机会