IT IS Helpdesk
大连思泰克科技有限公司
- 公司规模:50-150人
- 公司性质:外资(非欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2020-10-21
- 工作地点:上海-杨浦区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语熟练
- 职位月薪:1-1.7万/月
- 职位类别:网络管理(Helpdesk) 技术支持/维护经理
职位描述
? Identifies and initiates resolutions to user problems and concerns associated with desktops, laptops and workstations.
? Accurately logs problems and their associated resolutions into the standardized support center / help desk application.
? Maintai Infrastructure and Information Systems standards in a consistent way across their site(s).
? Ensure that Virus Protection and Patch Management is maintained across their site(s).
? Ensure that accurate documentation, asset management and software licensing is provided across their site(s).
? Ensure that Server performance is monitored and managed per defined standards.
? Ensure that backups are completed correctly.
? Manage and maintain the printers within their site(s).
? Ensure site server rooms are managed and maintained in accordance to company policies and standards.
? Provides user with training and communications on IS policies, procedures and technology.
? Assists with remote problem resolution for off-site users as required.
? Ensures a high level of client satisfaction and service level agreements are achieved to the best of their ability.
公司介绍
We are in 4 countries : CHINA, INDIA, UK, and Australia.
联系方式
- 公司地址:高新园区 (邮编:116000)
- 电话:18698667141