长沙开福区写字楼客服专员
仲量联行测量师事务所（上海）有限公司物业管理部
- 公司规模：10000人以上
- 公司性质：外资（欧美）
- 公司行业：物业管理/商业中心
职位信息
- 发布日期：2020-09-29
- 工作地点：长沙
- 招聘人数：3人
- 工作经验：1年经验
- 学历要求：大专
- 职位月薪：3.9-4.2千/月
- 职位类别：客服专员/助理
职位描述
1、负责物业管理费收费通知单的发放和费用的催缴工作；
2、负责公司服务热线电话的值守，并收集掌握热线电话的所有 记录，记录报修情况和服务质量，负责与业主/住户联络；
3、负责业主/住户来信、来访、投诉等处理工作，及时做好回复、 跟踪、检查工作；
4、负责业主/住户满意度调查工作，做好关于业主/住户满意度 调查的各种数据 的统计分析工作；
5、负责收集辖区内用户资料，做好用户档案的管理。
职位要求:
1、 20-35周岁之间；
2、身高162米及以上，具有1年及以上写字楼/商场/小区物业相关工作经验的；
3、熟练使用办公自动化软件；
4、具有亲和力、普通话标准，善于沟通；
5、良好的团队合作精神。
职能类别：客服专员/助理
公司介绍
About JLL –
We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.
If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!
We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.
If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!
联系方式
- 公司地址：地址：span芋秋路