南京招聘

Job Title: Technical Applicaton Manager/Industry Specialist (TAM/IS)

Report to: Technical Service Manager, APAC

Business Unit: DSM Energy Curable Resin

Location: Shanghai

Purpose of the Job

1. The TAM/IS is responsible for technical service and the execution of the product portfolio management in order to achieve objectives as agreed in yearly sales and account plans. The TAM/IS together with the sales manager, manage the customer and our internal disciplines (manufacturing, research, demand chain management and central data management)
2. The TAM/IS is global technical responsible and technical interface for Key Accounts. The TAM/IS identifies technical problems/challenges at customers and translates these into business opportunities. After this the job holder solves the technical problem/challenge and enables the account manager to close the business opportunity
3. The function requires commercial skills and a broad knowledge about the products, the customers they are sold to, and the applications/markets they are used in. It is essential that the TAM/IS has knowledge about the competition and their product portfolio

Job Content

1. Customer Relationships: Manage the technical interface with the customer base and align action with relevant disciplines (sales, manufacturing, research, demand chain, and central data management). Determine the technical needs of customers and provide service in such a way that they are able and willing to use defined products. Build relationships at all levels of the customer and DSM organization to facilitate short and long term customer technical applications support
2. Product Portfolio: Initiate, modify, manage, and monitor the implementation of new products and product rationalization in relevant segment, manage changes in portfolio and product specifications towards customers. Consult with Global Product Manager, Operational Team Manager, and peers to effectively manage product portfolio for the region
3. Market Data: Collect, analyze, and identify opportunities/trends, Cover and benchmark competitor activities, perform technology scouting in relevant segments. Keep abreast of competitive and customer technical developments, new applications, and new products. Develop market strategy positioning new products which will increase New Product Index results. Attend industry wide meetings to broaden and expand technical and customer base information
4. Technical Service: Initiate, prioritize and monitor technical service requests (including budget responsibility), manage detailed action lists per region. Translate technical requirements and opportunities into business development plans. Provide technical support to customers with existing or new products (internal trails, analyses, sampling, etc.). Together with customers, determine and implement corrective actions to maintain and/or re-establish product performance. Organize, investigate, and document and resolve customer technical complaints in a timely manner
5. Information Stream: Manage internal and external information streams (market, customers, product portfolio brochures, Technical Data Sheets, website, publications in magazines, lectures, etc.) Prepare technical tools in conjunction with Technical Engineers and based on scientific information. Assist in preparing or organizing meetings and seminars about products and/or applications including giving lectures. Communicate with technical support group, lab and manufacturing personnel, Global Product Manager, and OT members to remain current and knowledgeable of all situations involving current and future resin products. Provide timely, concise, and accurate reports
6. Teamwork: As a member of the various DSM Cross Functional Teams participate in and actively contribute to Business strategy and policies development and success at the Business Unit or Regional level
7. SHE: Personally ensure that subordinates, observe all safety and security rules that pertain to self and others and the work area, review MSDS sheets, attend safety meetings, keep on-line safety training current and complete, and actively support safety programs. Maintain vigilance to prevent and report unauthorized entry into or suspicious behavior concerning the site, work area, and related information systems. This position should understand how their job and actions affect plant safety and operations

The Ideal

1. Prefer master degree with a major in Chemical Engineering, Chemisty, Material Science, or other related
2. Preferred to have above 5 years working experience in coating related industries with customer facing roles
3. Strong leadership potential and proactive attitude with good logic and communication skill
4. Fluent in English
5. Be able to work on multiple projects and tasks with high complexity(PMP technique)
6. Strong knowledge and hands-on experience in coating formulation development(UV technology preferred, with waterbased/solvent based knowhow is a plus) with extensive understanding in raw materials selection/DOE/Application validation/RCA/coating techniques
7. Experiences and insights in general protection coating/furniture/flooring is highly preferred

公司简介（中）：
帝斯曼在中国

荷兰皇家帝斯曼集团是一家以目标为导向，在全球范围内活跃于营养、健康和绿色生活的全球科学公司。帝斯曼不断推动经济繁荣、环境改善和社会进步，为所有利益相关方创造可持续的价值。帝斯曼为包括人类营养、动物营养、个人护理与香原料、医疗设备、绿色产品与应用以及新型移动性与连接性领域提供创新业务解决方案。帝斯曼及其关联公司约 23,000 名员工创造了约 100 亿欧元的年度净销售额。公司已在泛欧阿姆斯特丹交易所上市 (Euronext Amsterdam)。

帝斯曼早在1963年开始对华贸易，十几年前开始在华投资。帝斯曼中国地区总部和研发中心位于上海，目前在中国拥有共14个生产场地， 员工约3,000名。帝斯曼在中国业务正稳步增长，2009年在中国销售额约12亿美元。同时，帝斯曼也正一如既往地全方位融入中国的可持续发展事业。

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Royal DSM is a purpose-led global science-based company in Nutrition, Health and Sustainable Living. DSM is driving economic prosperity, environmental progress and social advances to create sustainable value for all stakeholders. DSM delivers innovative business solutions for human nutrition, animal nutrition, personal care and aroma, medical devices, green products and applications, and new mobility and connectivity. DSM and its associated companies deliver annual net sales of about 10 billion with approximately 23,000 employees. The company is listed on Euronext Amsterdam.
DSM began trading with China in 1963 and established its first China sales office and first manufacturing facility in early 1990s. End markets include human and animal nutrition and health, personal care, pharmaceuticals, automotive, coatings and paint, electrics and electronics, life protection and housing. The company currently has 40 affiliates in China including 26 manufacturing sites and employs about 3,500 people. DSM China regional headquarters and China Science and Technology Center are located in Shanghai.
DSM’s business is growing healthily and steadily in China with revenue of USD1.7 billion in 2012. In line with DSM’s global vision, we advocate sustainability via the partnering with a high growth economy while internally we embrace diversity and localization of management to empower local talent. We strive to be an Employer of Choice and take pride in attracting, developing and retaining talent by enhancing a forward thinking working environment with a high-performance culture encouraging collaborative action.
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