南京招聘

Job Summary

● Responsible for the ownership of clients and connections from beginning to end. This includes requirements gathering, connection design (if needed), Implementation and testing (including launch sign-off and check-list), documentation, ops training and hand-off post pilot. Responsible for DerbySoft representation in industry organizations as appropriate and promoting the DerbySoft name as an industry leader. Serves as liaisons between DerbySoft and its clients, ensuring excellent customer service and client satisfaction while increasing company revenue. Will work directly with the senior of the client manager team to exceed targeted revenue goals and successfully work in a team-oriented environment.

Key Responsibilities and Duties

● Maintain and development client and business relationships

○ Host regular calls , review meetings, or face to face meetings with clients

○ Have full understanding of client

s business and needs

○ Develop new business opportunities by maximizing current connections to ensure continued growth

● Own the end to end processes of connections via DerbySoft

○ Ensure project run smoothly, deadlines are met, coordinate with internal teams and external clients

● Escalate very complex issues with various connectivities to relevant departments within DerbySoft

○ liaise with solution engineers and/or engineers on issues/bugs for quick resolution for the client

● Design plans to meet revenue goals

○ Manage internal priorities and coordinate project schedules with engineers, client managers and other internal teams

● Create reporting and/or presentations to review with clients on a regular scheduled basis

○ prepare documentation for quarterly business reviews

○ understand and research error reports to share with clients

Experience and Skills

● Extensive experience in travel industry

● Fluent verbal and written English skill

● Project Management skill preferred

● Strong experience with working with technical focused personnel

● Proven track record of success meeting revenue goals and managing multiple clients/multi task.

德比软件是专业从事旅游网络营销系统的技术服务公司，超过200人的员工分布于上海、北京、达拉斯、纽约、伦敦、东京等地。是拥有全部产品自主知识产权并为全球酒店行业提供软件服务的公司，是目前全球提供酒店对接服务***，并且对接上线成功案例最多的公司。

德比软件的任务是提供不同旅游企业系统之间的数据对接和整合，最终“让旅游产品的交易变得很容易”。德比软件认为每一家旅游相关企业都会拥有自己的系统，随着互联网的发展，所有的系统都会连接在一起，共同借助全球旅游业及互联网的发展，最终形成公平、公正、高效、企业自主的新一代的全球旅游分销网络（GDN）。

目前，德比软件拥有超过全球80，000家酒店数据。每月处理近2,000,000间夜的订单。预计到今年年底每月订单量将达到3,000,000间夜。
合作的酒店及酒店供应商包括：国际和国内酒店集团、使用国际第三方CRS和PMS系统的酒店集团和近1000家中国单体酒店。
与全球各大洲的主流分销及直销渠道合作。

洲际IHG、希尔顿Hilton、凯悦Hyatt、喜达屋Starwood、万豪Marriott、***西方BestWestern、卡尔森Carlson、精选Choice、温德姆Wyndham、雅高Accor、香格里拉、费尔蒙等国际酒店集团；锦江、开元、维也纳、锦江之星、格林豪泰等国内酒店集团；同时也包括使用Sabre Hospitality（SynXis）、Trust、Generes等国际第三方CRS的国际酒店集团，使用Micros、NEC、绿云、捷信达、威达、金天鹅、华仪等PMS系统的酒店及酒店集团；使用德比软件DHotelier6.0系统解决方案的近1000多家单体酒店。

德比软件的渠道合作伙伴包括全球各大洲的主流分销及直销渠道，包括：***********、Expedia、Orbitz、Travelocity、GTA、Agoda、Wotif、TouricoHoliday、MakeMyTrip、H.I.S、Laterooms/Asiarooms等国外渠道，携程、艺龙、去哪儿、中航信等国内渠道，还有全球搜索引擎、社交平台和电商平台如Google、TripAdvisor、Kayak、到到、酷讯、阿里去啊、微信等。