Learning System Operation Specialist
安捷伦科技有限公司Agilent Technologies Co., Ltd.
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2020-10-20
- 工作地点:成都
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:行政专员/助理 业务分析专员/助理
职位描述
The Job Responsibilities will be as follows:
LMS administrator must take care of operational performance of a Learning Management System daily as well as to establish a connection between End User and Course Owner.
To successfully perform these tasks, an LMS administrator must perform many activities. Some of the most important duties of an LMS administrator are listed below.
LMS administrator should have a professional and efficient collaboration with cross-functional teams. This means this person should:
- Actively participate in the process of information exchange.
- Assist in the process of the review creation.
- Make consultations with other teams to implement the best learning practices.
Course Set Up/Revisioning
Courses set up and revised in case of update; includes set up of assessments as well enter a new course into SuccessFactors when getting a new course request from course owner, assessment setting up if required for self/paced course. When content is changed, version management. Keep the track of the freshly uploaded relevant courses, materials, and workshops within the LCMS.
Learning Event Set Up
Classroom trainings in different locations and sites based on inputs received for the course owners, also web casts
Learning Event Completion
After training delivery, class/web cast is marked completed and credits are given to all attendees that passed the training
Student Registration
Registrations according to the scheduling done in SRPS for tech trainings; or for the non-technical trainings (such as sales diploma classes)
Building Custom Certification
Capability to build Custom Certificates for different types of Learning and Programs
Prerequisite Monitoring and Reminding
In prior to a classroom training monitoring the prerequisite completion
Slot Allocation
Slots allocated for each live class as per demand and/or business justifications
Scheduling
Scheduling of engineers for different trainings (normally done by Regional Training Leads, but in case of NPI or otherwise predefined audience, TE's do the scheduling, too
Class Fill Up
Monitoring registrations of each live class and ensuring the seats will be filled up
Data Set Up and Clean Up
Removing engineers that do not have valid contract with Agilent anymore, modifying the reporting lines as necessary, setting up new engineers/updating the details, correcting WLA views, marking obsolete courses unplannable. Marking obsolete courses that are not in use anymore or have not been used for a while. Review and Cleanup LMS content as per the agreed specifications and norms.
Reporting and Dashboard
Demand reports for the SU and/or managers (occasionally, as they can do it themselves as well). Different kind of reports for different purposes: to follow up prerequisite completion, to get to know how many (and who) are trained on different instruments e.g. per region, report on no shows per quarter/month, etc. Design custom Reports and/or Dashboards based on business needs.
Troubleshooting and Support
Recognize and resolve the issues that may appear when it comes to course design, its configuration or infrastructure. Make sure that the LMS works properly and act fast if it comes to bugs and unexpected errors. Help the learners with any issues.
SRPS - Service Resource Planning System L1 Support
Provide Level 1 support for SRPS solution and solving user problems.
- Has satisfying technical and interpersonal skills (including satisfying computer skills and flawless business communication).
- Has advanced organizational and time management skills.
- Is a quick-witted person eager to learn, with an eye for details?
- Has a dedicated approach and perfect understanding of your organization’s policy and goals when it comes to learning.
- Is completely familiar with the compliance requirements in your business sphere.
- Is ready to work on a given task over and over again, in order to come up with an impeccable solution.
Skills
公司介绍
Agilent focuses its expertise on six key markets, where we help our customers achieve their goals:
Food: Agilent helps ensure that our global food supply is free of contaminants—whether chemical, viral, bacterial or microbiological. Our customers include government regulators and labs that control food safety, as well as private companies that produce, package and sell food to the public.
Environmental and Forensics: From pesticides to pharmaceutical residues to trace metals, we provide fast, accurate and sensitive methods for monitoring contaminants affecting quality of life. Agilent solutions also play an important role in law enforcement by providing robust tools and instruments to analyze and verify evidence at trial, and keeping the world’s top-performing athletes honest.
Pharmaceutical: Agilent has one of the broadest solutions portfolios of any company serving the pharmaceutical industry. Our solutions provide precise answers for every segment of the pharmaceutical industry, from disease research and drug discovery to drug development, manufacturing and quality control. The start-to-finish solution set means customers can get products to market faster. Customers trust us to help them test the purity of their therapeutics. Agilent also ensures that their instruments and processes conform to the highest compliance regulations.
Diagnostics: Agilent gives doctors a head start in the fight against cancer and other diseases. Our solutions help pathology laboratories deliver fast, accurate information to the doctors, hospitals and medical centers they serve. We help medical professionals make more accurate diagnoses so patients can receive the most effective therapies.
Chemical and Energy: The world runs on energy, and energy companies need to locate, extract and refine fuels efficiently and cost-effectively. Our solutions help customers maximize their production and predict failures in their refineries before they happen. Agilent also helps energy researchers investigate biofuels, renewable fuels and other forms of alternate energy.
Research: Most life sciences and diagnostics research is done at top-tier universities, with funding from governments around the world. Agilent is helping these researchers learn more about cancer, cardiovascular diseases, diabetes, Alzheimer’s, Parkinson’s, autism and other ailments. Our instruments, software and sample preparation solutions help scientists conduct faster, more accurate research.
AGILENT RESEARCH LABORATORIES
The purpose of Agilent Research Laboratories is to power Agilent’s growth through breakthrough science and technology.
To complement our product line R&D, Agilent Labs looks beyond the evolution of current products and platforms to create the technologies that will underlie tomorrow’s breakthroughs, enabling Agilent customers to answer questions at the leading edge of life science, diagnostics and the applied markets. Our horizon is broad, encompassing synergies across Agilent and seeding new businesses to create competitive differentiation and compelling value for current and future customers and shareholders.
To accomplish these goals, we attract and retain top technical talent, collaborate extensively with global research leaders in academia, government and industry, and promote a culture of innovation and teamwork across our highly multi-disciplinary staff of life scientists, physical scientists and engineers. The majority of our research is located in the United States in Santa Clara, California, with additional locations in Europe and Asia.
联系方式
- Email:dustin.zhou@non.agilent.com
- 公司地址:0 (邮编:000000)
- 电话:15801223711