SCB Way Coach, SME Banking
渣打银行(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:银行
职位信息
- 发布日期:2013-01-09
- 工作地点:上海
- 招聘人数:若干
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:其他
职位描述
Department: SME
部门:中小企业部
Location: Shanghai, Shenzhen
工作地点: 上海, 深圳
SCB Way is our way to deliver solutions through needs based conversations to deepen customer relationships
- SCB Way is a consistent and distinctive approach to sales
- SCB Way provides a structured sales activity framework with coaching, tools, systems and bundles to enable
quality needs based conversations
- It’s our way to deliver topline growth
- It’s our way of embedding the Customer Charter
- It’s our way to build sustainable competitive advantage
Scope of Role:
? The position requires up to 18 months full-time commitment; there should not be additional BAU
responsibilities during this period.
? A SCB Way coach plays a pivotal role in transforming SCB's sales culture, process and performance. A SCB Way
coach is a leader, an ambassador, a teacher, a mentor, and an implementer to the programme. A coach drives
sales performance through instilling right sales discipline, imparting the right sales skills, and cultivating
the desired culture.
? SCB Way coach is a fast track position for high performers. Success in this role leads to many subsequent
career opportunities.Driving business targets of the SME Banking segment. Keep abreast with SME market
developments to achieve better customer service and sharpened sales focus.
Key Responsibilities/Challenges:
LEADERSHIP & IMPLEMENTATION
1. Work with SME SCB Way Champion to map out country & regional implementation plan
2. Champion and convince frontline of SCB Way vision, mission, and purpose in every coaching interface
3. Drive sales performance through right behaviour & conversation skills
4. Impart SCB Way sales tools, process, management discipline
5. Teach SCB Way needs based conversation skills
6. Plan, prepare resources and setups for implementation
7. Provide on-the-job assistance and problem solving
COACHING
1. Motivate and encourage right behaviours
2. Instil right SCB Way values and culture
3. Develop sales managers and frontline skills
AMBASSADORIAL & COMMUNICATION
1. Connect branches/sales teams to country/group
2. Promote SCB Way
3. Key contact person in region for SCB Way matter related to retail distribution
PROJECT MANAGEMENT AND PARTICIPATION
1. Manage projects related to improving sales effectiveness or other projects as assigned
2. Participate in Group or Country projects related to SCB Way implementation
3. Participate in Group or Country strategic projects as assigned
Selection Criteria:
Functional
- Relevant depth of experience in the industry
- Sound knowledge and understanding of CB products and services
- Good understanding of relevant products and services in SME
- Sound understanding of all business guidelines and compliance requirements and issues
- Strong people management skills
- In-depth understanding of key business driver in dedicated geographical market(s) with sound understanding of
legal, political and economic situation/framework
- Deep understanding of cultural ethnic and religious market conditions
- Proven personal network into relevant client segments
- Outstanding communication and presentation skills
People Management
- Senior manager in sales. At least 8 years sales management experience
- Strong credibility amongst frontline staff
- Role model in achievement of sales through customer-focused approach
- Proven track record in ability to coach & galvanize team performance
- Strong motivational personal traits; influential by nature
- Strong implementation skills: can "roll up sleeves" and get things done
- Ability to connect and communicate convincingly with frontline
Please send your resume to: recruitment.china@sc.com, with the position and location in subject.
To apply, visit standardchartered.com/careers
请将简历发送至: recruitment.china@sc.com,并在邮件主题中注明您所应聘的职位名称及地区。
想了解更多渣打银行的职位信息,请登录:standardchartered.com/careers
公司介绍
渣打是一家领先的国际银行集团,业务网络遍及全球59个最有活力的市场,为来自142个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在品牌承诺-- “一心做好,始终如一(here for good)”中得到充分体现。
渣打集团有限公司在伦敦及香港的交易所上市。
作为扎根中国历史最悠久的国际性银行之一,渣打从1858年在上海设立***分行开始,在华业务从未间断。2007年4月,渣打银行(中国)有限公司成为第一批本地法人化的国际银行。目前,渣打中国的营业网点已覆盖近30个沿海和内陆城市,充分显示了渣打对中国市场的长远承诺。
2021年,渣打银行赢得来自政府、行业机构和媒体颁发的诸多奖项和荣誉,包括: “一带一路”绿色投资原则能力建设领袖奖、广东省金融创新奖三等奖、债券通优秀做市商、CIPS跨境支付结算卓越参与者、《澎湃》年度外资银行、《华尔街见闻》年度卓越外资银行、《彭博商业周刊》年度银行卓越大奖、《21世纪经济报道》卓越大湾区银行、《金融界》杰出风险控制管理奖、《经济观察报》年度卓越零售银行、《界面》年度臻善企业、财富管理获《证券时报》ESG实践天玑奖、《贸易金融》***供应链金融银行、《亚洲银行家》中国***顾客忠诚度项目/应用奖、The Assets***交易银行、***流动资金管理银行、“国际金融论坛”全球绿色金融创新奖、“中国企业社会责任国际论坛”金蜜蜂企业、智联招聘中国年度优选雇主等。
联系方式
- Email:tasfgto.chinahr@sc.com
- 公司地址:上海市浦东新区世纪大道201号渣打银行大厦18楼 (邮编:200120)