南京招聘

工作职责：

1. 为业务客户和个人客户提供支付服务和相关的支持服务(如汇款、资金转账、定期存款、支票清算、报告等)；

2. 根据团队领导/运营经理的指导方针、内部操作程序、集团政策和地方法规，以审慎的态度和较高的风险控制意识，操作系统输入和支持文件审核的支付相关交易；

3. 与同行、主管、业务合作伙伴(包括客户关系经理和销售等)保持联系，以解决日常处理中的问题或特殊情况；

4. 处理应按照SLA进行。发现并升级常见的欺诈/错误/不合规事务；

5. 根据当地AMLO和全球制裁小组的指示采取适当行动；

6. 在必要时承担由团队领导/运营经理分配的其他业务工作;

7. 其他相关工作

任职资格：

1. 大学或本科或以上学历；

2. 良好的英语和普通话，能够进行书面和口头交流，会粤语或韩语的优先；

3. 熟悉Microsoft Office(outlook/excel/word)应用程序;

4. 细致认真，有一定的数字敏感度；

5. 有良好的团队合作精神；

6. 有积极主动的工作态度和工作能力，有较强的抗压能力

注意：

1. 此岗位为外包岗位，有转正机会

2. 此岗位有早班时间，工作时间可能为6:00 - 15:00 7:00 - 16:00 8:00 - 17:00 9:00 - 18:00 10:00 - 19:00 11:00 - 20:00。，具体上班时间由部门负责人安排

Responsibilities：

1. Provide payment service and related support service (e.g. remittance, fund transfer, Term Deposit, Cheques Clearing, reporting, etc.) for Business Customers and individual clients.

2. Operate the payment related transaction by system inputting &supporting document checking in accordance with the guidelines of Team Lead/Operations manager, internal operation procedures, group policies and local regulations with prudent manner and high level risk control sense.

3. Liaise with peers, supervisors, business partner, including client relationship managers, compliance, product and sales, etc. to resolve issues or special cases in daily processing.

4. The processing should be conducted in accordance with SLA. Common fraud/ errors / irregular transactions are identified and escalated.

5. Taking proper action according to instruction given by local AMLO and global sanction teams.

6. Take other operational responsibilities assigned by Team Lead / Operations Manager when necessary;

7. Other related duties as and when assigned.

Requirements：

- College or Bachelor or above degree in any discipline.

- Good writing and verbal communication in English and Mandarin, and Cantonese or Korean will be considered as an advantage.

- Good knowledge of Microsoft Office(outlook/excel/word) applications

- Attention to details and numerically sensitive.

-Good team work spirit.

- Proactive attitude and ability to maintain focus while working with voluminous tasks and under pressure.

- Highly motivated, able to work independently.

- Good self-learning skills and flexible willingness to learn and adapt to changes

- Well-organized and good time management skill

- Open-minded and willing to take additional jobs

上海外服（四川）人力资源服务有限公司（简称“上海外服（四川）”）成立于2007年，由外服控股旗下全资子公司上海外服（集团）有限公司（控股方）与四川省人社厅下属事业单位四川省外资企业中方雇员事务所共同出资组建。
依托母公司38年丰富的服务实践和深厚的专业底蕴，秉承“筑桥引路、聚才兴业”的企业使命，上海外服以“咨询+技术+服务”为价值体系，聚焦“人事管理、薪酬福利、招聘及灵活用工和业务外包”四项主营业务。目前，上海外服（四川）公司正在为近3,500家各类企业和近70,000名雇员提供专业的人力资源服务，服务网点遍布全省21个地市州，为各类企业提供融合本土智慧和全球视野的全方位人力资源解决方案。