南京招聘

Responsibilities：

The Customer Master Governance (formerly known as Customer Master Data) was reorganized in FY19 to a global team in order to transform the means of capturing, governing and enable consumption of customer master data by teams throughout Agilent. You will have the chance to partner with many internal stakeholder teams including Quota Credit, Tax, Credit & Collections, COpC, Contracts and Logistics (amongst others). As the regional leader, you will have direct staff responsibilities, but also represent the CMG team at a local and regional level. This includes partnering with key business partners who work from the Chengdu site but have global roles - you will be the face of CMG to these leaders.

• Leads a team of CMG Specialists to meet the standard of customer satisfaction, turn around times and quality, while ensuring compliance to SOP's. Lead team to continuously improving metrics to improve internal and external customer experience.
• Partners strongly with other business groups and/ or corporate organizations in Sales, Order Fulfillment, Support, Global Credit and Risk Management, Collections, Inventory Management, Tax, and Contracts/Legal to solve problems and provide efficient and streamlined service to Agilent Customers.
• Accountable for ensuring strong compliance to regulations and Agilent Standards of Business Conduct.
• Build a diverse team with the critical skills for current and future business needs. Set clear, compelling objectives and priorities, create clear accountabilities and encourage high performance
• Builds a culture of innovation and drives changes that improve the effectiveness and efficiency of the organization to meet customer and business goals.
• Responsible for upholding and driving Agilent's culture & core values to build a sense of community within the operation and partner organizations.
• Represent the CMG organization locally to ensure inclusion/partnering in an ever-changing environment.

Agilent is a leader in life sciences, diagnostics and applied chemical markets. The company provides laboratories worldwide with instruments, services, consumables, applications and expertise, enabling customers to gain the insights they seek. Agilent’s expertise and trusted collaboration give them the highest confidence in our solutions.

Agilent focuses its expertise on six key markets, where we help our customers achieve their goals:

Food: Agilent helps ensure that our global food supply is free of contaminants—whether chemical, viral, bacterial or microbiological. Our customers include government regulators and labs that control food safety, as well as private companies that produce, package and sell food to the public.

Environmental and Forensics: From pesticides to pharmaceutical residues to trace metals, we provide fast, accurate and sensitive methods for monitoring contaminants affecting quality of life. Agilent solutions also play an important role in law enforcement by providing robust tools and instruments to analyze and verify evidence at trial, and keeping the world’s top-performing athletes honest.

Pharmaceutical: Agilent has one of the broadest solutions portfolios of any company serving the pharmaceutical industry. Our solutions provide precise answers for every segment of the pharmaceutical industry, from disease research and drug discovery to drug development, manufacturing and quality control. The start-to-finish solution set means customers can get products to market faster. Customers trust us to help them test the purity of their therapeutics. Agilent also ensures that their instruments and processes conform to the highest compliance regulations.

Diagnostics: Agilent gives doctors a head start in the fight against cancer and other diseases. Our solutions help pathology laboratories deliver fast, accurate information to the doctors, hospitals and medical centers they serve. We help medical professionals make more accurate diagnoses so patients can receive the most effective therapies.

Chemical and Energy: The world runs on energy, and energy companies need to locate, extract and refine fuels efficiently and cost-effectively. Our solutions help customers maximize their production and predict failures in their refineries before they happen. Agilent also helps energy researchers investigate biofuels, renewable fuels and other forms of alternate energy.

Research: Most life sciences and diagnostics research is done at top-tier universities, with funding from governments around the world. Agilent is helping these researchers learn more about cancer, cardiovascular diseases, diabetes, Alzheimer’s, Parkinson’s, autism and other ailments. Our instruments, software and sample preparation solutions help scientists conduct faster, more accurate research.

AGILENT RESEARCH LABORATORIES

The purpose of Agilent Research Laboratories is to power Agilent’s growth through breakthrough science and technology.

To complement our product line R&D, Agilent Labs looks beyond the evolution of current products and platforms to create the technologies that will underlie tomorrow’s breakthroughs, enabling Agilent customers to answer questions at the leading edge of life science, diagnostics and the applied markets. Our horizon is broad, encompassing synergies across Agilent and seeding new businesses to create competitive differentiation and compelling value for current and future customers and shareholders.

To accomplish these goals, we attract and retain top technical talent, collaborate extensively with global research leaders in academia, government and industry, and promote a culture of innovation and teamwork across our highly multi-disciplinary staff of life scientists, physical scientists and engineers. The majority of our research is located in the United States in Santa Clara, California, with additional locations in Europe and Asia.