海运客服操作/Customer Service
利斯国际货物运输代理(上海)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2020-11-06
- 工作地点:深圳-罗湖区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 职位月薪:6-7千/月
- 职位类别:货运代理 船务/空运陆运操作
职位描述
JOB RESPONSIBILITIES
Answer reactively to the incoming customer inquiries, sales requests or France requests via phone and email providing accurate sales information to clients in cooperation with Sales and others operation colleague team.
Set up SOP with your client regarding their regular business if not exist
Collect new shipper’s information (company, address, PIC) to build up a database
Provide a professional friendly communication style with client or agent
Be proactive by providing alternative solutions as available
Perform an operational and administrative follow up contact by email / phone and visit clients or suppliers
Build up a selling tool locally to search any new business from existing shipper
Monitor the different step of booking (Select shipment routes, Determine efficient and cost-effective methods of moving goods from one location to another, book equipment and space on ships and trucks
Advise client about documentation needed for shipment
Arrange delivery or storage of goods in warehouse, advise clients of shipping options, timelines, transfers, or regulations affecting shipments, complete customs paper works, facilitate the customs process with broker
Keep records of goods dispatched or received, inform client about relevant legislation, political situations, or other factors that could affect freight shipping
Monitor or record locations of goods in transit)
Provide shipment status notification to exporters, consignee
Issue quotation
Optimize the margin by close negotiation with suppliers
REQUIREMENTS
5~7 years' experiences in freight forwarding company
Familiar with the custom clearance procedure
Good communications skills
Team work spirit
Good English both oral and written
Ability to work under pressure
Has operation work experiences on Europe, USA line will be a plus
公司介绍
联系方式
- Email:guillaume.garnier@bansard.com.cn
- 公司地址:中山北路95号江苏议事园大厦