南京招聘

Job Summary and Mission

This job contributes to Starbucks success by managing day-to-day operations in compliance with established standards in plant engineering and maintenance, meeting yearly quality, profit improvement, and partner development objectives. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together:

- Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.

- Supports the implementation of company programs to ensure the success of the Company.

Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:

- Maintains open communication with plant manager regarding team's progress toward departmental goals.

- Manages annual expense and capital project budgets.

- Manages operational schedule to improve productivity and reliability.

- Plans and manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives.

- Prepares, communicates and educates client groups and team on changes in policies and practices within the organization.

- Supports established plant and department goals and objectives, including development and maintenance of programs and procedures for engineering and maintenance areas.

Business Requirements - Providing functional expertise and executing functional responsibilities:

- Anticipates, recognizes and assesses situations quickly and organizes resources to take appropriate action.

- Develops and implements cost-saving opportunities to meet or exceed plant and company expectations.

- Develops operating plans to anticipate future operational needs and technology linkages.

- Ensures a safe workplace by addressing safety issues and ensuring that all safety standards are followed.

- Establishes and implements procedures that improve quality, reduce operating costs, and are owned and maintained by end users.

- Maintains and improves customer service levels for all business units serviced from plant, ensuring proper communication channels are maintained.

- Oversees start-up of new capital investments.

- Sets technical direction and leads efforts that impact engineering and maintenance's effectiveness in the design and execution process with internal customers and key suppliers.

- Translates business requirements into plans and objectives for others to act on.

- Uses knowledge of internal and external resources to develop strategies that provide a competitive advantage and support long-term Starbucks initiatives.

Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams:

- Challenges and inspires partners to achieve business results.

- Conducts and ensures the completion of performance reviews.

- Ensures partners adhere to legal and operational compliance requirements.

- Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.

- Provides coaching, direction and leadership support to team members in order to achieve partner, business and customer results.

Summary of Experience

- Working in two or more engineering disciplines of management, such as distribution, manufacturing, scheduling, mechanical and electrical maintenance, quality assurance, or engineering (8 years)

- Consumer products or food company (7years)

- Budget planning and management

- Implementation of quality, customer service and cost optimization programs from a field or home office position

- Managing and developing others

Required Knowledge, Skills and Abilities

- Team-building skills

- Ability to communicate clearly and concisely, both orally and in writing

- Ability to solve complex problems and follow through to solution

- Ability to manage multiple groups which may have diverse goals

- Ability to provide leadership, with the ability to coach and mentor team partners

- Analytical and quantitative skills

- Ability to build relationships

- Familiarity with American Institute of Baking (AIB), Good Manufacturing Practices (GMP), and Hazard Analysis and Critical Control Points (HACCP) standards

- Familiarity with food safety regulatory requirements and global standards including Preventive Controls for Human Food (21 CFR 117) and the Global Food Safety Initiative (GFSI). Experience with FSC22000, BRC or SQF certification schemes.

    星巴克咖啡公司成立于1971年，始终致力于商业道德采购并烘焙世界上高品质的阿拉比卡咖啡。今天，在全球76个国家和地区，拥有28,000多家门店的星巴克是世界上首屈一指的专业咖啡烘焙商和零售商。星巴克始终坚持对卓越品质和服务的承诺，遵循我们的愿景和价值观，通过每一杯优质的咖啡每天为顾客营造独特的星巴克体验。

    自1999年进入中国以来，秉承“激发并孕育人文精神——每人、每杯、每个社区”的公司使命，我们始终致力于在中国成为一家与众不同的公司：在传承经典咖啡文化的同时，关爱我们的伙伴，为顾客提供超越期望的星巴克体验，并为所在社区的繁荣做出自己的贡献。目前星巴克已经在中国大陆180多个城市开设了4,400多家门店，拥有50,000多名身穿绿围裙的星巴克伙伴。这一独特优势使我们能够在每一天，通过每一家星巴克门店，践行我们的承诺。

    我们热爱我们的咖啡。我们相信通过一杯高品质的手工咖啡可以传递和分享真挚情感，而这样简单的行为或许可以为顾客提供一些正能量。因此，星巴克始终致力于通过道德采购，烘焙并提供高品质的阿拉比卡咖啡豆。我们还在中国云南普洱建立了星巴克中国咖啡种植者支持中心，旨在整合和促进可持续种植规范在当地的推广，助力云南咖啡产业的发展。从一粒种子到一杯咖啡，每一个环节都倾入了星巴克的心意和努力，只为每一次光顾我们门店的顾客可以享受醇香的浓缩咖啡及其钟爱的咖啡饮品。

    我们热爱我们的顾客。星巴克在为顾客提供始终如一的优质星巴克体验的同时，也一直致力于提升我们的顾客体验。在对产品质量和服务精益求精的基础上，星巴克强调创新，强调产品和服务的个性化，强调不断给顾客带来愉悦和惊喜。同时，星巴克充分尊重中国历史悠久的传统文化，在门店设计、地方食品和饮料供应等方面，完美地将当地习俗融合到星巴克体验之中。目前，星巴克在北京、上海和成都开设了四家风格鲜明的旗舰店。

    独特的星巴克数字平台，包括星巴克移动应用软件和星享俱乐部，帮助我们在门店以外建立与顾客的连接。星巴克始终致力于通过不断创新，建立我们和顾客之间的情感连接，同时激发他们在店内店外与更多人分享这些美好瞬间。2015年12月，星巴克在天猫上推出官方旗舰店，将独特的门店体验与线上“第四空间”体验紧密对接，这是星巴克***个“互联网+咖啡”的心意传递平台。为了实现线上和线下门店体验的无缝对接，星巴克中国分别与腾讯、阿里巴巴达成战略合作，为顾客带来数字时代的全新零售体验。2017年，星巴克在中国创新推出***基于微信平台的社交礼品体验“用星说”，鼓励每一个人，在每一刻，都能以一个简单的小行动，对在乎的人用心说出自己的心意。此外，为了进一步满足中国消费者多样化的支付需求，星巴克中国门店已全面接入微信和支付宝。

    我们热爱我们的伙伴。星巴克不仅是一家“咖啡”公司，更是一家“人”的公司。星巴克的核心和灵魂是“星巴克人”。在星巴克，员工被称作“伙伴”，因为他们除了拥有保险、医疗等方面的福利外，还拥有获得公司“咖啡豆股票”的权利，真正成为公司的一员。同时，星巴克还积极为伙伴打造实现梦想的平台，坚信把伙伴利益放在***位，尊重他们所做出的贡献。星巴克连续获得怡安翰威特2013年度、2015年度、2017年度“中国***雇主奖”及2017美世***福利创新奖，肯定了星巴克在中国对于企业文化及人才发展等方面的持续投入和卓越成绩。

    星巴克视自己为一家“不同寻常”的公司。星巴克在中国发展的同时，也带来了星巴克的核心价值——融入并回馈当地社会。通过各种方式与所在社区建立深层次的连接是星巴克一贯的宗旨。进入中国以来，星巴克始终致力于回馈社会，对于中国社会的发展做出自己的一份贡献，在地方和全国范围内开展企业社会责任项目。至今，星巴克中国的伙伴和志愿者们一共贡献了超过65万小时的社区服务，增进了与社区和顾客的情感联系。

    秉承我们的企业价值，付之于切实行动，我们致力于打造一个与众不同的公司，一个继续让我们的伙伴和顾客为之骄傲的企业。


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