南京招聘

Serviceand Operational Standards

服务和营运标准

-       Ensure learner safety and securityin the reception area and assist in the Clubhouse when needed.

-       Ensure all guests (includinglearners, guardians, cast members, visitors) are greeted warm and friendly in person, or over the phone, and delivera warm and friendly farewell to all guests (including learners, guardians, castmembers and visitors) when in departure.

-       Ensure to comply inquiries and needsof learners and their guardians in time and at all time.

-       Serveas an informational resource for all callers and center guests for up-to-dateinformation regarding the Center schedule and other general Center information.

-       Create or update learner and parentrecords in the CRM system as needed.

-       Complete daily center opening orclosing checklists and address any gaps in a timely manner through theappropriate channels.

-       Document site maintenance issues andreport to Regional Maintenance Manager.

-       Confirm learner attendance forclasses and contact parents in the event of absences.

-       Participate in center marketing,academic and social events as needed.

-       Ensure incoming packages and mailget to the appropriate recipient in a timely manner.

-       Monitor center stock and supplieslevels and place orders from the warehouse and suppliers.

-       Conduct scheduled inventory checksand reconciliation.

-       确保学员在接待区域的安全和安保，如有需要在学习区提供帮助

-       确保给予所有的顾客(包括学员，家长，员工，来访者)当面或通过电话温暖和友好的接待；确保给予所有的顾客(包括学员，家长，员工，来访者)离开中心时温暖和友好的道别

-       确保及时响应学员和家长的问询与需求

-       向所有的来电或中心的客人提供有关中心日程安排及中心其他情况的最新信息

-       在客户关系管理系统中创建并保存学员和家长的记录

-       完成中心每天的开业和关闭检查清单，通过合适的渠道及时处理任何缺失

-       记录现场的维修事件，报告给地区维修经理

-       确认学员的考勤，如有缺勤，联系家长

-       如有需要，参加中心的营销，学术和社会活动

-       确保中心收到的包裹和信件及时到达收信人

-       监控中心的库存和供货水平，向仓库和供应商订货

-       进行定期的库存检查和调节

Financialand Cashiering Processes

财务和出纳程序

-       Collect fees from parents, ensureall necessary documentation is accurate and complete and issue receipts.

-       Process refunds for parents, ensureall necessary documentation is accurate and complete.

-       Ensure all related financialtransaction information is up to date and accurate in the CRM system.

-       Daily/ Monthly cash reconciliationand cash flow report.

-       Custodian of bank draft, receipt andFapiao.

-       Bank deposit and cash on handmanagement.

-       Petty cash management and staffreimbursement.

-       Tax affairs.  

-       从家长处收款，确保所有必要单据的准确和完备，出具收据

-       向家长退款，确保所有必要单据的准确和完备

-       确保客户关系管理软件里所有相关的财务转账信息是最新和准确的

-       每天/每月现金余额调节表和现金流报告

-       保管银行汇票，收据和发票

-       银行存款和在手现金管理

-       备用现金管理和员工报销

-       税务相关事宜

作为享誉世界超过80年的家庭品牌，迪士尼最经典的故事和广受欢迎的卡通明星给全球的孩子和家长带来了无限的欢乐。
过去的25年里，华特迪士尼公司制作出版了大量适合不同年龄儿童得英语教学内容，并以专业的态度和热情相继推出英语教学课程。给孩子们的英语学习带来了无限乐趣。

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以歌曲、逻辑、游戏、空间等独创性学习，打开孩子的“潜能之门”，激活“语言中枢”，流利英语脱口而出，同时大幅度提高孩子的自信心，沟通能力和全球视野等综合能力。

为了带给孩子们纯正地道的英语，迪士尼选拔了一支拥有优秀教育背景和资质的外教团队。经由美国哥伦比亚大学教师学院的专业培训，所有外教均获得TEFL-C的高级英语培训证书。

辅导书，游戏卡，英语歌曲以及家长和孩子的在线课堂等一系列奥妙无穷的课后家庭互动学习，迪士尼鼓励孩子在家中与您一起分享英语乐趣，进一步提高英语驾驭能力。

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Over the last 25 years, the Walt Disney Company has also become a recognized educational provider by developing globally successful English Language Learning materials, producing countless educational programs and delivering classroom programs with unparalleled professionalism and enthusiasm.

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Disney English hires only experienced teachers with excellent educational qualifications each of whom are provided with TEFL-C training and certification, a program developed in association with Teachers’ College of Columbia University. With the help of our trainers, your child will learn authentic English with an accurate native accent.

Our program encourages children to interact, learn and have fun with their parents and friends using our rich supplementary materials, including activity books, game boards, brand new Disney English music, our parent and student online “Home Connection” portal and much more. At Disney English, learning does not stop at the classroom door.

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