南京 [切换城市] 南京招聘

客服代表/订单管理

无锡格兰名新材料科技有限公司

  • 公司规模:50-150人
  • 公司性质:民营公司
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2019-10-06
  • 工作地点:北京-大兴区
  • 招聘人数:1人
  • 工作经验:1年经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位月薪:0.8-1万/月
  • 职位类别:客服专员/助理  客服主管

职位描述

This position is responsible for order management and office admin for Beijing.The successful candidate will be able to work in a multi-cultural team environment. This person must be exceptionally self-managed, result oriented and self-motivated.

Essential Duties and Responsibilities include but not limited the following:

? Through the ERP software system, processes inquiries, orders, and requests received from domestic and international customers by mail, telephone, fax, EDI, or company employee.

? Gives formal price estimates, information on shipping schedules, and gives suggestions and technical advice to customers through personal visits, phone calls, emails and evaluation of customer’s job site. Analyzes inquiry requests versus competition and reads and interprets blueprints.

? Follows up all estimates and reports findings to Manager.

? Maintains thorough knowledge of company products, customer requirements, and company procedures and practices relating to pricing, accounting, terms and conditions, and shop practices.

? Coordinates appropriate records and logs, consults on credit matters, and prepares daily, weekly and monthly reports on sales activities in regon.

? Confers with appropriate management level relative to estimate information and suggests methods/procedures to assure customer satisfaction and repeat orders.

? Handles customer contacts in such a manner that there is continuous customer confidence in the Company, its products, its personnel, and its policies.

? Demonstrates proficiency with the ERP software and all modules pertaining to the correct and timely processing of work functions.

? Maintain supplier registration system in EPC/DI/Customer for bidding and supplier certification

? Prepare bidding documents with Customer support engineer, sales manager.

? Daily office admin duty

欧美企业,工作地点在地铁站附近,有丰厚的奖金


公司介绍

我公司为专业的人才咨询服务企业,为众多欧美企业,大型民营企业提供服务

联系方式

  • 公司地址:地址:span惠山大道88号