南京招聘

Summary:

Data system management and development. Daily operation and fully support telemarketers and Service teams for EF kids products; Analyze data to provide intelligence support to the management team. Explore potential value of data.

 

Responsibilities:

1, Database management, System account management

2, Provide data operation report, support Sales/Service team with sales resource allocation.

3, Assist BI manager develop operation reports, provide support to management team via data analysis.

4, Basing on reasonable data analysis, proposal/coordinate projects to improve operations efficiencies.

5, Data cleaning, 

 

Qualifications:

1, 2+ years of working experience, call center experience is preferred

2, Familiar with sales force

3, Ability to create complex excel report, familiar with data analyze skills on excel.

4, Strong business-driven data analysis ability

职位：

数据工程师 （EF英孚教育浦东客户体验中心/呼叫中心）

概要：

管理维护数据库系统，为EF英孚青少儿产品的电话邀约与服务部门的运营提供支持和保障。挖掘数据价值，通过商务智能分析为管理团队的决策过程提供数据支持。

 

职责：

1，数据库系统管理维护，系统账号管理

2，日常报表制作，为销售/服务团队的持续成功提供支持与保障

3，协助运营经理整理分析运营过程中的各种数据报表，为管理团队的决策提供数据支持

4，根据数据分析，协调项目销售资源，对运营所涉及的系统、流程等提出改进建议

5，负责对数据处理，包括输入，清洗和整合，数据调度

6，为其他部门提供必要的技术支持帮助

要求：

1，2年以上工作经验，具备呼叫中心经验者优先

2，熟悉sales force的使用

3，能承受压力、有较好的沟通能力和良好的合作精神

4，有互联网/移动互联网公司的数据库管理经验优先

关于英孚教育
英孚教育成立于1965年，是一家全球教育培训公司，以“教育，让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处，并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚还发布了全球英语熟练度报告,该报告打破了地域限制，在全球范围内测试了不同国家成人的英语能力。
 
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index measuring the English ability of adults in countries across the world.