南京招聘

Responsibilities:

Provide after sales customer service (including equipment installation and debugging, technical training, repair and maintenance), initiate and follow-up service billings to meet customer needs

Planning and Budgeting

Drive and develop service strategy in line with company business development need

Develop and analyze the price of spares and labor of service and repair to balance with the product sales price.

Develop department expense budget.

After-sales Service

Develop, evaluation, training & daily management national wide service centers. And ensures that they provide the high level of service that corresponds to company' service policy.

Develop after sale service competence center to ensure having a first class capability in there.

Manage and coordinate field installation projects to ensure a smooth start up of systems / products in compliance with local law and regulation governing product safety, installations and operation directives; provide technical training to customers; execute equipment repair and maintenance activities; provides solution to product related problem and advise customer with best possible solution.

Controls spare parts stock at a reasonable level so as to meet customer requirement.

Reporting

Provide monthly service report, FAS (Failure Analysis System) report, timely feedback, and analytical information of service performance.

People Management & Development

Allocate and balance work across direct reports; review and provide timely performance feedback; conduct service training; develop and motivate them; and resolve people/functional issues in the team in order to achieve targeted performance and retain key talent.


Requirements:

Bachelor holder and above in electric machines, power electronics or control field.

Fluent in oral and written Chinese & English.

Minimum 8 years engineering service preferably in the maintenance sector, with 5 years management experience

Able to solve technical problems effectively & efficiently

Experience in pumps or control panels, maintenance will be an advantage

Business & result oriented, have drive and be able to communicate on different levels

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    ——母婴界三大巨头 宝宝树 金宝贝 中国人口出版社 联合出品

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