南京招聘

ACCOUNTABILITIES：· To handle customer service such as product inquiries, account opening/maintenance, financial transaction, service issues/problems · To outsource and develop affluent market prospects through different channels · To proactively sell and cross-sell consumer banking products and services to targeted customer to meet their financial needs· To achieve the pre-set sales and service goal under increasing customer demand and keen market competition· To establish, maintain and manage good relationship with customers and ensure customers have a consistent, superior banking experience through delivering highest level of service· To strictly abide by the requirements of compliance & internal control on sales activities· 向客户提供服务,例如产品咨询,开户或帐户管理,资金交易,问题解决等· 通过各种渠道发展市场· 根据不同客户的理财需求，交叉销售各种银行产品和提供服务· 在客户要求增多以及市场竞争激烈的环境下完成既定的销售和服务目标· 通过提供最高标准的服务,建立并保持良好的客户关系,以确保持续满意的客户体验· 严格地遵守公司对于销售活动的规定和要求KEY REQUIREMENTS：· High Integrity· University graduate with minimum 2-3 years’ working experience in banking, sales and client service environment · Knowledge of banking products and services and related branch operations and procedures, system and technology · Goal oriented and able to work under pressure· Good service attitude, strong sales-driven and persuasive · Good interpersonal, communication and telesales skills · Knowledge on compliance and security policies and procedures · Knowledge on financial market and economic trend· 高度诚信正直· 专科或以上学历,两年以上银行,销售和客服的经验· 熟悉银行产品和服务,了解分行销售流程和系统· 目标导向,能够在压力下工作· 良好的人际关系,良好的沟通能力以及电话销售技能· 熟悉和遵守各项公司规定和流程· 熟悉金融市场和经济发展规律

花旗银行（中国）有限公司

2007年4月，花旗成为首批注册本地法人银行的外资银行，成立花旗银行（中国）有限公司（以下简称“花旗中国”）。目前，花旗中国是国内领先的外资银行，在上海、北京、广州、深圳、天津、成都、杭州、大连、重庆、贵阳、南京和长沙拥有12家分行。

花旗南京分行根据花旗多样化的客户基础，针对跨国企业、本地大型企业、金融机构、中小企业和零售客户的金融需求，提供一系列广泛的产品和服务。花旗的个人消费金融业务在持续领导为国内市场引进新型创新产品的同时，还将重点关注并提供全面的综合银行服务。南京分行设有花旗贵宾理财中心，提供花旗享誉全球的财富管理服务。更多信息请参见花旗中国官方网站：www.citibank.com.cn 或 www.citi.com.cn。

花旗银行（中国）有限公司南京分行诚聘优秀人才加盟。



About Citibank (China) Co., Ltd.

In April 2007, Citi was among the first foreign banks to locally incorporate as Citibank (China) Co., Ltd. (“CCCL”), which is wholly owned by Citibank N.A. Today CCCL is a leading international bank in China, and has 12 branches in Shanghai, Beijing, Guangzhou, Shenzhen, Tianjin, Chengdu, Hangzhou, Dalian, Chongqing, Guiyang, Nanjing and Changsha.

Nanjing Branch offers a comprehensive range of product and service offerings tailored to Citi's diverse customer base, including multination corporations, top-tier local corporations, financial institutions, small and medium enterprises, and retail customers. Citi's consumer banking business, which continues to play a leading role in the introductions of new and innovative products to China, focusing on the provision of a comprehensive range of general banking services. The branch also features CitiGold, Citi's world-renowned wealth management services. For more information, please visit our website: www.citibank.com.cn or www.citi.com.cn.

We are looking for highly qualified and ambitious individuals wishing to progress to the higher levels of their personal career development in Citibank.