Sales Specialist – Renewal Sales APAC (知名外资IT公司)
Chair Enterprise Consultants Co.,Ltd.
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2013-05-14
- 工作地点:上海
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语
- 职位类别:销售代表 销售工程师
职位描述
Responsibilities:
·Uses pre-established procedures and guidelines to respond to requests from internal and end-user customers, partners and distributors via phone, web, e-mail and fax
·Assists customers with membership renewals as well as partners in opportunity development for membership renewals
·Provides routine analytical and administrative support for customers, partners, and internal sales teams; such as troubleshooting license activation issues using scripts and defined procedures to determine appropriate action
·Documents and tracks status of inquiries and coordinates appropriate responses requiring limited judgment to ensure customer satisfaction
·Works on problems of lower scope where analysis of situation or data requires a review of identifiable factors.
·Works under close or immediate supervision
·Generates and analyzes licensing reports to maximize revenue associated with Subscription Advantage products, promotions and new product opportunities.
·Processes Subscription Advantage, Appliance Maintenance, Software Maintenance and Hardware Warranty contract sales for current and expired customers.
·Generates all quotes necessary for Subscription Advantage, Appliance Maintenance, Software Maintenance and Hardware Warranty sales opportunities.
·Develops and fosters alignment with sales team members as needed to close sales.
·Provides internal customer service to all Sales department teams regarding Subscription Advantage sales and opportunities and cross-sell and up-sell opportunities.
·Utilizes CRM system and all necessary applications to manage and optimize sales all opportunities, correct licensing issues, merge records, and track all sales stages of the renewal opportunities.
·Promotes team environment by assisting with training and development of fellow employees to enhance skills and abilities in performance of their duties.
·Generates and presents reports as directed by Management.
·Prioritizes workload in order to meet all KPIs, goals and objectives.
·Uses pre-established procedures and guidelines to respond to requests from internal and end-user customers, partners and distributors via phone, web, e-mail and fax
·Assists customers with membership renewals as well as partners in opportunity development for membership renewals
·Provides routine analytical and administrative support for customers, partners, and internal sales teams; such as troubleshooting license activation issues using scripts and defined procedures to determine appropriate action
·Documents and tracks status of inquiries and coordinates appropriate responses requiring limited judgment to ensure customer satisfaction
·Works on problems of lower scope where analysis of situation or data requires a review of identifiable factors.
·Works under close or immediate supervision
·Generates and analyzes licensing reports to maximize revenue associated with Subscription Advantage products, promotions and new product opportunities.
·Processes Subscription Advantage, Appliance Maintenance, Software Maintenance and Hardware Warranty contract sales for current and expired customers.
·Generates all quotes necessary for Subscription Advantage, Appliance Maintenance, Software Maintenance and Hardware Warranty sales opportunities.
·Develops and fosters alignment with sales team members as needed to close sales.
·Provides internal customer service to all Sales department teams regarding Subscription Advantage sales and opportunities and cross-sell and up-sell opportunities.
·Utilizes CRM system and all necessary applications to manage and optimize sales all opportunities, correct licensing issues, merge records, and track all sales stages of the renewal opportunities.
·Promotes team environment by assisting with training and development of fellow employees to enhance skills and abilities in performance of their duties.
·Generates and presents reports as directed by Management.
·Prioritizes workload in order to meet all KPIs, goals and objectives.
公司介绍
Chair Enterprise Consultants Co., Ltd. is one of the top management consulting and is a provider of mid- to senior-level executives and professional search and selection consulting services in the field of Electrical, FMCG, Chemical and Pharmaceutical industries in Great China (Including Hong Kong). We have carried out successful executive search assignments in a wide range of disciplines for our multinational clients and candidates; we genuinely respect their needs and their aspirations.
Currently, on behalf of a number of reputable international companies, we are now to seek for candidates to fill following vacancies. If you are interest in this opportunity, please forward your resume together with a recent photo and the expected salary by email.
e-mail address: resume@chair-cec.com
Currently, on behalf of a number of reputable international companies, we are now to seek for candidates to fill following vacancies. If you are interest in this opportunity, please forward your resume together with a recent photo and the expected salary by email.
e-mail address: resume@chair-cec.com
联系方式
- Email:resume@chair-cec.com
- 公司地址:地址:span佛山