南京招聘

概观

This position will be responsible for supporting the China customer service in:

? Efficient and effective operation of customer service in Shanghai

? Be an effective liaison point between Sales persons/customers/distributors and the back office

? Provision and statutory compliance to SOX, regulatory affairs and export trade

职责

Customer Service

1. To manage and ensure all processes meet SOP standard and requirement. Checking OCR list, Follow Finance revenue policy , Business process and order input system

(根据SOP要求处理合同订单)

2. To contact with manufacturer prepare and place Purchase Order.

(联系生产部门并制作采购订单)

3. Ensure committed deliveries are met and work closely with sales team to meet targeted sales goals.( provide shipment information ,orders status, input items to Order system BAAN,)

(及时处理合同,完成全年销售目标)

4. Produce Daily payment receive report and Update status in Baan system

(提交付款报告并更新系统)

5. Handle customer’s complaints or queries.

(处理客户要求及投诉)

6. To check business contract terms and conditions, (ship requirement ,payment term, Guarantee of Quality, Penalty, documents requirement.

(审核合同条款)

7. To issue proforma invoice.

(开出形式发票)

8. Prepare sales order data report to Sales department for speed up yearend shipment.

(提供备货合同数据,加速合同发货)

9. Take advantage of Power BI information to improve Goods delivery and satisfy customer’s requirement.

(利用POWER BI 技术手段促进发货，并满足客户需求)

10. To handle and process Direct sales order and checking contract terms.

(处理直销客户的合同以及审核条款)

11. Prepare Bidding documents and responsibility of quotation

(准备招标文件与报价单)

资格

? Essential - Qualifications in Logistics, Supply Chain Management or Business Administration.

? Desirable – ERP experience. Knowledge of Baan is highly advantageous.

? Essential - Minimum 2-3 years regional working experience in a similar customer service capacity. Has in-depth knowledge of order processes with good experience in customer service.

? Desirable – Life Science, Clinical Diagnostics, Pharmaceutical or Healthcare industry experience

Helping Science Serve Mankind
伯乐生命医学产品有限公司总部设于美国加州，专业生产及分销生物科研产品、临床治疗性试剂及检测设备。伯乐生命医学产品（上海）有限公司以上海为国内基地，在北京及广州均设有分公司。现为配合生产发展的需要，诚聘人员。
Bio-Rad Laboratories, based in California, USA, is a multinational manufacturer and distributor of life science products, clinical diagnostic reagents and testing systems. Bio-Rad Laboratories (Shanghai) Ltd., with head office in Shanghai, has branches in Beijing and Guangzhou. An outstanding opportunity exists for a qualified professional to join us to cope with the rapid growth of our business in China.