Senior Manager Retail Operation, RA
阿迪达斯体育(中国)有限公司上海分公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:批发/零售
职位信息
- 发布日期:2019-07-17
- 工作地点:上海-徐汇区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:招1人
- 语言要求:不限
- 职位月薪:2-3万/月
- 职位类别:大客户管理
职位描述
Purpose & Overall Relevance for the Organization:
? Lead regional retail ops team to become expert in retail operation
? Aim to drive customer continuously improve retail management efficiency
? To improve the ST performance for BLR and RE stores
Key Responsibilities:
Planning
? Assist the regional Franchise Ops Director in the regional POS incentive scheme
? Assist the regional Franchise Ops Director in the POS ST target formation
Management
? Help customer build right working process and tools.
? Regular meeting with customer to review performance and find action plans
? Monitor BLR & RE store ST performance data by customer
? Pay regular visits to deployed BLR doors, to identify problems and suggest on action plans
? Discuss with HQ Retail Ops in the performance review of BLR stores
? Give store performance assessment through RMS checklist
? Cross cover the pre-designed items for other Franchise Ops functions (eg. VM maintenance)
? Conduct on site problem shooting through communicating with store manager and staff
? Give coach to the store staff where applicable
? Make "comprehensive store visit reports" after the store visit
? Collect MSP reports and monitor the store performance based on the results
? Off site problem shooting
? Communicate with customer OP team to solve retail ops related problems identified during the store visit
? Consolidate problems with other Franchise Ops functions through analysis of "comprehensive store visits" from all the store visiting departments
? Communicate with and coordinate related departments to solve the problems for other Franchise Ops departments identified
? Consolidate the training needs identified by the Franchise Ops departments
? Lead Regional RO to participate in daily ST meeting with customer branch offices
? Lead review of POS performance and retail campaign implementation
? Lead the review of execution quality and effectiveness of action plan for the previous month
? Lead the discussion and formation of the action plan for the next month
? Lead retail toolkit sharing
Financial
? Assist the Regional Franchise Ops manager in the management of regional customer incentives budget
Systems and Processes
? Basic understanding on national business goals, growth strategies, account structure and retail related policies and processes
People Management
? Manages the Regional Retail Ops to be the "District Manager" in the Franchise Ops coverage program in the region
? Monitors the performance of Regional Retail Ops and provide coach where needed
? Responsible for the performance cross functional monitoring of other Franchise Ops department
Training
? Coordinate the retail training to own team and customer
Others
? Other job-related work assigned from leader
Key Relationships:
? Regional Franchise Operation Director, Regional VM, ISC, Planning and analysis
职位要求:
Knowledge, Skills and Abilities:
? Communicate with others
? Manage relationships and diversity
? Planning and organizing
? Analysis and problem solving
? Learning and self-development
? Manage Business (Processes and Projects) if applicable
? Manage and Develop People if applicable
? Good understanding of retail know how and rich experience in retail operation
? Excellent interpersonal/communication skills
? Basic sales skills and customer service knowledge (consumer service oriented)
? Data analysis skills, planning skills
? Communication skills, relationship management and empathy
? Strong drive to achieve company target
? Self-motivating
? High execution ability and self-management
? Very high level of integrity
? High influencing skill
? People management skills
? Negotiation skills
? Results oriented
? Practical, reactive
? Requisite Education and Experience / Minimum Qualifications:
Education
? Bachelor's Degree in retail related discipline is required
Professional background / Experience
? Strong Creative Sense
? Strong ability to transcend creative/mkt concept into retail visual arrangement/format.
? Good communication skills
? Team leader and player
? Open-mindedness
? Good organizational skills
? Good interpersonal skills
? 3-5 years retail operation management experience with a high class consumer goods or retail brand
? Good understanding of retail business
IT skills
? Outlook – basic
? Word – advanced
? Excel – advanced
? PowerPoint – advanced
? Business Objects – basic
Language skills
? Fluent in English and Mandarin (written and spoken)
? Mandarin Chinese as native language preferred
KPI
? Performance
– Comparable Store
– Retail Inventory Stock tum
? Performance Driver
– Traffic
– Conversion
– # of transactions
– UPT
– ATV
– Sales/sgm
? Enabler
– MSP
– RMS
– Training Hours/FTE
? Key City: Key City SOB
? Future City: Future City SOB
? Lead regional retail ops team to become expert in retail operation
? Aim to drive customer continuously improve retail management efficiency
? To improve the ST performance for BLR and RE stores
Key Responsibilities:
Planning
? Assist the regional Franchise Ops Director in the regional POS incentive scheme
? Assist the regional Franchise Ops Director in the POS ST target formation
Management
? Help customer build right working process and tools.
? Regular meeting with customer to review performance and find action plans
? Monitor BLR & RE store ST performance data by customer
? Pay regular visits to deployed BLR doors, to identify problems and suggest on action plans
? Discuss with HQ Retail Ops in the performance review of BLR stores
? Give store performance assessment through RMS checklist
? Cross cover the pre-designed items for other Franchise Ops functions (eg. VM maintenance)
? Conduct on site problem shooting through communicating with store manager and staff
? Give coach to the store staff where applicable
? Make "comprehensive store visit reports" after the store visit
? Collect MSP reports and monitor the store performance based on the results
? Off site problem shooting
? Communicate with customer OP team to solve retail ops related problems identified during the store visit
? Consolidate problems with other Franchise Ops functions through analysis of "comprehensive store visits" from all the store visiting departments
? Communicate with and coordinate related departments to solve the problems for other Franchise Ops departments identified
? Consolidate the training needs identified by the Franchise Ops departments
? Lead Regional RO to participate in daily ST meeting with customer branch offices
? Lead review of POS performance and retail campaign implementation
? Lead the review of execution quality and effectiveness of action plan for the previous month
? Lead the discussion and formation of the action plan for the next month
? Lead retail toolkit sharing
Financial
? Assist the Regional Franchise Ops manager in the management of regional customer incentives budget
Systems and Processes
? Basic understanding on national business goals, growth strategies, account structure and retail related policies and processes
People Management
? Manages the Regional Retail Ops to be the "District Manager" in the Franchise Ops coverage program in the region
? Monitors the performance of Regional Retail Ops and provide coach where needed
? Responsible for the performance cross functional monitoring of other Franchise Ops department
Training
? Coordinate the retail training to own team and customer
Others
? Other job-related work assigned from leader
Key Relationships:
? Regional Franchise Operation Director, Regional VM, ISC, Planning and analysis
职位要求:
Knowledge, Skills and Abilities:
? Communicate with others
? Manage relationships and diversity
? Planning and organizing
? Analysis and problem solving
? Learning and self-development
? Manage Business (Processes and Projects) if applicable
? Manage and Develop People if applicable
? Good understanding of retail know how and rich experience in retail operation
? Excellent interpersonal/communication skills
? Basic sales skills and customer service knowledge (consumer service oriented)
? Data analysis skills, planning skills
? Communication skills, relationship management and empathy
? Strong drive to achieve company target
? Self-motivating
? High execution ability and self-management
? Very high level of integrity
? High influencing skill
? People management skills
? Negotiation skills
? Results oriented
? Practical, reactive
? Requisite Education and Experience / Minimum Qualifications:
Education
? Bachelor's Degree in retail related discipline is required
Professional background / Experience
? Strong Creative Sense
? Strong ability to transcend creative/mkt concept into retail visual arrangement/format.
? Good communication skills
? Team leader and player
? Open-mindedness
? Good organizational skills
? Good interpersonal skills
? 3-5 years retail operation management experience with a high class consumer goods or retail brand
? Good understanding of retail business
IT skills
? Outlook – basic
? Word – advanced
? Excel – advanced
? PowerPoint – advanced
? Business Objects – basic
Language skills
? Fluent in English and Mandarin (written and spoken)
? Mandarin Chinese as native language preferred
KPI
? Performance
– Comparable Store
– Retail Inventory Stock tum
? Performance Driver
– Traffic
– Conversion
– # of transactions
– UPT
– ATV
– Sales/sgm
? Enabler
– MSP
– RMS
– Training Hours/FTE
? Key City: Key City SOB
? Future City: Future City SOB
职能类别: 大客户管理
公司介绍
adidas is a global leader in the sporting goods industry with the core brands adidas and Reebok. Headquartered in Herzogenaurach /Germany, the company employs more than 56,000 people across the globe and generated sales of EUR 21 billion in 2017. In Greater China, the company employs more than 5,700 people and generated sales of over EUR 3.7 billion in 2017.
adidas China was founded in 1997 and headquartered in Shanghai, one of adidas’ six key cities across the globe. With a population of 24 million, Shanghai is the largest city in China – and eighth largest in the world. It's the country's most important center for culture, commerce, and industry. Sometimes referred to as the "Paris of the East'," Shanghai prides itself for being a fashion capital as well.
Shanghai is also the headquarter of adidas Asia-Pacific market which is crucial to achieving the brand’s mission to be the best sports company in the world.
adidas China was founded in 1997 and headquartered in Shanghai, one of adidas’ six key cities across the globe. With a population of 24 million, Shanghai is the largest city in China – and eighth largest in the world. It's the country's most important center for culture, commerce, and industry. Sometimes referred to as the "Paris of the East'," Shanghai prides itself for being a fashion capital as well.
Shanghai is also the headquarter of adidas Asia-Pacific market which is crucial to achieving the brand’s mission to be the best sports company in the world.
联系方式
- 公司地址:地址:span国贸汇1期