南京招聘

Job Purpose:

The CCB KYC BSU is an AML/KYC support and control function within the Citi Commercial bank responsible for the due diligence and approval of the KYC Record and associated documentation in partnership with Relationship Management and Compliance.

Job Background/context:

Citi AML/KYC policy requires due diligence to be conducted for every Customers of Citi.  This Due Diligence is to be performed for all new and existing customers. The Due Diligence is documented on Customer Acquisition Due Diligence (KYC RECORD) form. The KYC RECORD Document outlines important information about the customer’s KYC profile. 

 

The KYC Checker will be responsible for checking the KYC records submitted by KYC Owners for accuracy and adherence to Global KYC policy and local requirements.

Key Responsibilities

Organizational

• Support Operations Head, Team Lead, and case managers in the completion of CADDs
• Conduct the performance appraisals process for junior staff and assess their developmental needs
• Develop  coverage/succession plan  for out of office/ holidays and vacation scenarios

Operational

• Responsible for the execution/completion of CADD Records assigned to the pod and quality control of the completed CADD Records
• Responsible for checking all CADDs within team, and capturing rejection reasons per CADD checked
• Meet Case Managers on daily basis to discuss WIP CADDs and for provide feedback based to them based on CADDs checked
• Mentor and coach Case Managers on an ongoing basis
• Acts as expediter for chasing up 1st level escalations within the BSU organization
• Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary
• Act as the country coordinator (or participate actively when the CM is the country coordinator – a) coordinate periodic country calls; b) liaise with compliance; c) be the primary contact for country management for KYC related matters
• Monitor workflow database daily and ensure that various CADD activities are getting competed in-time and as expected
• Resolve any issues in performance or in quality of CADD records and escalate to Team Lead / Operations Head wherever necessary
• Proactively identifies and resolves any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure CADDs progress
• Responsible for processing a small CADD population, preferably complex cases that need higher level of experience/attention to detail
• Conduct calibration sessions to standardize knowledge across SCMs
• Review/implement feedback from Compliance and BSG (as applicable) to ensure continuous improvements
• Monitor their pipeline of work daily (e.g. coming due) and ensure actioned as per agreed timelines Ensure data quality in the BSU/FCB tool with periodic checks
• Provide support and cover to the SCMs within BSU on generic activities such as Checker Hub

Communication / Reporting

• Manage upward communication –  Huddle updates, escalations, issues/ concerns etc.
• Track and report time log (CMs and Case Researcher) on a daily basis
• Monitor operational metrics required for management level reporting
• Accurate time tracking in CADD BSU/FCB tool

Knowledge/Experience:

• Graduates with 2-4 years of work experience with basic understanding of relevant banking practices, corporate policies and compliance requirements.

• Good command of reading and writing English.

• Good PC skills with ability to pick up new software systems.

• Co-operative, proactive with high sense of responsibility & teamwork

• Ability to work under pressure and in a volatile environment

• Attention to details with high accuracy in work; Strive for process improvement.

• Display the ability to prioritize effectively in order to meet routine processing deadlines

• Flexible enough to work as per Business timings.

Skills:

• Proven ability to work independently and be self-starter

• Exceptional organization and process management ability

• Intermediate technical skills including intermediate working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.) a plus

• Demonstrated ability to prioritize, multi-task and work within tight and changeable timeframe while still maintaining high level of accuracy

• Strong analytical skills and time management skills, excellent attention to details

• Excellent written and verbal communication skills and aptitude in communicating with senior management

• Ability to work with internal stakeholders (e.g. Coverage, Quality Assurance, Compliance) & partners (e.g. Training, Communications, Senior Management) to develop and execute on process enhancements and simplifications

Qualifications:

• University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law.

Competencies:

• Pro-active thinking and execution abilities

• Detailed oriented balanced with a strategic view

• Demonstrated effectiveness in people management – in particular motivation, development, and teamwork

• Demonstrated effectiveness process management – in particular target setting , prioritization and operational effectiveness

• Ability to multitask and prioritize

• Ability to work well under pressure and tight time frames

• Manage up effectively

• MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement

• Pro-active, flexible, have good organizational skills and must be team player.

• Ability to work in a dynamic environment.

                  

Communication / Reporting

• Manage upward communication –  Huddle updates, escalations, issues/ concerns etc.
• Track and report time log (CMs and Case Researcher) on a daily basis
• Monitor operational metrics required for management level reporting
• Accurate time tracking in CADD BSU/FCB tool

About Citi China
Citi first established an office in China in May 1902, in Shanghai. On 2nd April, 2007, Citibank (China) Co., Ltd. was officially launched as one of the first foreign banks locally incorporated in China. On 23rd April, 2007, Citibank (China) Co., Ltd. became one of the first foreign banks to offer RMB services to Chinese residents.
Citi currently has branches and sub-branches in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu, Chongqing, Hangzhou, Nanjing, Guiyang, Wuxi, Changsha and Dalian, operating and offering corporate banking business as well as consumer banking business.
关于花旗中国

花旗在中国的历史可追溯至一九零二年五月。2007年4月2日，作为首批成功转制本地法人银行的外资银行，花旗银行（中国）有限公司正式成立。2007年4月23日，花旗银行（中国）有限公司成为首批正式对中国境内公民开展人民币业务的外资银行之一。

目前，花旗银行（中国）分别在北京、上海、广州、深圳、天津、成都、重庆、杭州、南京、贵阳、无锡、长沙和大连设有分支行,开展企业银行业务和零售银行业务。

Our business is expanding rapidly and we are looking for highly qualified, ambitious individuals wishing to progress to the highest levels of their personal career development in Citibank.
We provide challenging and rewarding career opportunities with the vacancy:

The successful candidate will be provided with superior career development opportunities and a competitive remuneration package. If you are interested in being considered for the position please send your CV ( in English & Chinese) to us.
严正声明:
花旗银行（中国）有限公司（包括其任何分支机构，以下简称“花旗银行”）在招聘过程中不会向任何应聘者收取报名费、中介费或手续费等任何费用，亦从未授权任何代理机构或个人代表花旗银行收取该等费用；
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对于未经花旗银行正式授权而以花旗银行的名义发布虚假招聘信息的任何机构及个人，花旗银行将保留追究其法律责任的权利。