南京招聘

Scope Of Role　（职责范围）:
Processing of all CMS, Trade and cash related documents and liaison between customers and Hub Centre to deliver efficient services to clients. Training team member to improve work quality. Managing resources to enhance our work efficiency.
处理所有与现金管理，贸易，及现金对柜有关的业务，联系客户与后台操作中心，为客户提供优质服务。 培训相关员工以提高工作质量。管理权衡各项资源以提高工作效率。

Key Responsibilities/Challenges（主要职责）:
·Strictly follow Trade, CMS and cash counter service DOI and JD, ensure the implementation of internal policy and compliance of regulatory requirements.
严格遵守贸易服务，现金管理服务及现金对柜服务内控制度和岗位职责,确保国家法律规定和内部规章制度的贯彻执行。
·Timely and accurate resolution to all customer enquiries on Trade, CMS and cash counter related services and products.
及时准确解决客户有关贸易服务，现金管理服务及现金对柜服务和产品的问题。
·Act as “single window” into our CMS transaction and services.
作为独立的窗口，负责操作中心与客户的沟通，并提供响应的服务。
·To maintain quality standards to ensure our services for above mentioned products, meets customers’ total needs, and that continued effort is made to exceed customer’s expectation.
保证银行产品和服务的高质量，努力满足客户要求。
·To check report and finish the product related returns in time. establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.
检查并及时完成相关报表,建立完整的会计,统计和业务档案,确保原始记录,合同和各种资料的真实完整。
·To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
为客户提供满意服务方案并支持并协助操作后台的工作。
·To be aware and identify opportunities for cross selling the Bank’s products.
积极为银行拓展业务。
·To be responsible for account related entry/deal input checking, ensure the effective control of risks through proper authority mechanism.
负责相关交易复核,遵守分级授权机制,确保业务按风险程度得到有效控制。
·Help vet suspicious money laundering cases, where necessary , before sending them to Country Money Laundering Prevention Officer.
在发送大额反洗钱交易到相关主管之前，预先审核资料。
·Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.
日常工作必须符合反洗钱制度及行为规范的要求。
·Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
要时刻警惕客户异常和可疑行为，并迅速报告可疑交易至上级主管部门。
·Periodically to do CRM and KCSA self-assessment of daily processing, escalate according to acceptable risk threshold.
定期对日常操作进行内、外部合规性检查和评价,根据可接受的风险程度逐级汇报。
·Periodically to do job rotation and take mandatory leave as per annual leave policy.
定期执行关键岗位的轮换和强制休假制度。
·Build and update BCP plan and test periodically.
参与部门业务应急预案的建立和实施，并主持定期的测试。
·Attend and finish internal and external training to be skilled and qualified for the job.
参加并完成银行内外部的各项培训,使之具备胜任本岗位的专业知识和技能。
·Safe keep and register business chops, user Id password and critical vouchers, follow handover policy.
妥善保管业务用章,操作密码和重要凭证,办好交接和登记手续。
·Processing relevant transactions and performing specific duties (e.g. reconciliation, regulatory reporting, callbacks, scanning, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.
遵循本部门的操作说明、指南、政策和标准，处理相关业务、完成指定职责（包括：对帐、监管报表报送、电话确认、扫描业务等等）。
·Surprise check teller’s box once per week.
每周对柜员的钞箱进行突击检查
·Periodically Back Up trade officer job if related concerned party is not available.
在企业银行营运部其他单位的相关主管不在时，定期替补其他相关主管的工作。
·Back Up Operation manager job if related concerned party is not available
在企业银行分行营运经理不在时，定期替补其相关工作。

Selection Criteria（任职要求）:
- College/University degree with 2-3 years of related banking experience 专科/本科学历，2-3年银行相关从业经验
- Knowledge in PBOC/SAFE/CBRC regulations 中国人民银行/国家外汇管理局/中国银行业监督管理委员会法规的了解
- Good knowledge of CMS, trade, cash counter and Accounting 现金管理，贸易，现金对柜和会计方面良好知识
- Creativeness in generating constructive new ideas 善于提出建设性的意见
- Good command of both written and spoken English 良好的英文会话和书写能力
- Organizing skills and Interpersonal skills 组织和交流能力
- Computer skills 计算机技能
- Good command of Human resource management and overall operation risk control. 人力资源管理和操作风险控制的能力
- Certification of anti-fake note 持有《反假货币上岗资格证书》
- Basic knowledge UCP600/ISBP/ICC522 and CNY/FCY clearing了解UCP600/ISBP/ICC522 及本外币清算知识.

Special Note（注意事项）
Any other job, duties and responsibilities as assigned by the line manager from time to time.
其它由直属经理在工作期间, 对工作任务、 职责与责任不时作出的指派。
Please note that the job description above will be reviewed during the Job Objective setting every year, which may be amended and agreed where necessary by the employee and the line manager.
请注意以上工作范围和职责描述将于每年订立年度工作目标时进行回顾，并由直属经理和员工于必要时进行修订和达成一致。

  
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