南京 [切换城市] 南京招聘南京翻译招聘南京英语翻译招聘

英文客服

南京中涛房产经纪咨询有限公司

  • 公司规模:少于50人
  • 公司性质:民营公司
  • 公司行业:专业服务(咨询、人力资源、财会)  中介服务

职位信息

  • 发布日期:2014-08-18
  • 工作地点:南京-鼓楼区
  • 招聘人数:若干
  • 工作经验:一年以上
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位类别:英语翻译  客服专员/助理(非技术)

职位描述

工作描述:
1.与欧美客户进行常规联络和沟通,完成客户要求处理的事情
2.销售服务的跟踪管理,及时处理服务中存在的各种问题
3.及时有效的处理各种客户投诉,协助一线销售人员做好售后服务工作
要求:
1.有客户服务工作经验
2.形象气质佳,较好的亲和力和客户沟通能力
3.具有较强的组织协调能力
4.大专以上,需有良好的英语沟通能力,能与欧美客户直接交流,细致且耐心
Job Purpose: Manage after sales fulfillment services for old and new clients in European & American department.
Duties:
* Contact and communicate with the European & American clients. Manage ongoing needs and requirements of clients.
* Continual service and follow-up on acquired clients. Manage daily activities of the after-sale fulfillment client service department, ensuring appropriate support is provided in a timely and effective manner. Handle potential client complaints.
* Assist the sales associates in achieving after sales work.

Requirements:
* Have experience of client service.
* Good communication and organizational skills. Good appearance and customer service.
* University degree and excellent English speaking skills. Communicate in English as well as meticulous and patient.

公司介绍

中涛房产专业从事高端和涉外租赁,致力于为外籍人士提供专业的居住安家服务。
随着中涛房产的迅速发展,我公司已经成功地在苏州和无锡设立了分公司,并且已经与多家来自世界各地的知名外资企业建立了稳固的联系。
我们的客户主要有西门子,爱立信,巴斯夫,飞利浦,福特等世界500强企业。

SunHome Real Estate focuses on providing professional Residential Relocation Service to the expatriate community. With a highly trained service team, we provide clients with warmhearted, responsible and quality-based services. Our clients benefit from our company's broad knowledge of the local real estate market and are offered the widest choice and most cost-effective solutions.
   Our service covers every aspects of the relocation process include home search, orientation and Follow up services. Our target is to be a responsible company that offers our clients total solutions in reducing their relocation and administration costs, while giving the greatest benefits to their employees.
As a result of strong growth in the past six years, our sub-companies in Suzhou and Wuxi also be successful. SHRE has developed solid relationships with many well-known companies from around the globe and has an excellent reputation in Nanjing, Suzhou and Wuxi for high quality standards and services.

联系方式

  • Email:971110189@qq.com
  • 公司地址:汉中路180号 星汉大厦 1901室
  • 邮政编码:210029