Account Manager 呼叫中心大客户经理
大连展锋人力资源开发有限公司
- 公司规模:50-150人
- 公司性质:外企代表处
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-08-01
- 工作地点:上海
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:本科
- 职位月薪:40-60万/年
- 职位类别:销售经理
职位描述
具体内容:
10年以上呼叫中心/BPO/CRM行业大客户管理、销售经验。对呼叫中心/外包业务有深刻理解。良好的大客户维护、开发能力。具备抗压能力。英语听说读写熟练。
Essential Job Elements:
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships by partnering them and understanding their business needs and objectives
- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Ensure the meeting of assigned financial target
- Ensure high client satisfaction
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Effectively communicating the value proposition through proposals and presentations
- Understanding industry specific landscapes and trends, reporting on the forces that shift tactical budgets and strategic direction of accounts
- Prepare and maintain account development plans for specific major accounts
Profile and Experience:
- CRM BPO /outsourcing business development and account management experience with a consultative selling and solutioning approach
- Proven account management experience, consistently meeting or exceeding targets
- Proven leadership skills to lead/coordinate extended pursuit team in global setting and drive results with speed
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Fluency in Chinese and Mandarin
- Excellent listening, negotiation and presentation skills
- BA/BS degree or equivalent
- Over 10 years of relevant working experience
- Experience in handling large MNC enterprise is an advantage
- Experience in BPO or other outsource service industry is an advantage
联系方式:Vivien Wang
Email:vivien@China-genius.com
电话:0411-3970 7291
职能类别: 销售经理
公司介绍
.................................公司介绍..............................................
展锋人才是一家知名的人力资源服务公司,核心业务包括猎头服务、人力资源市场调研,人事代理及管理咨询等。展锋立足于大连,业务辐射全国,客户以世界500强外资企业为首,欧美、日本、国内知名企业等为辅,遍布中国各主要城市。
我们拥有专业的服务团队和庞大的人才库,已经与众多的在华跨国公司、合资企业和民营企业建立了良好的合作关系。
欢迎留学归国及各个领域专业人才来电咨询。
........................................联系方式.......................................
地址:大连市沙河口区软件园16号楼202D
电话:0411-84756355、57
Email:hr@china-genius.com
公司网址:www.china-genius.com
展锋人才是一家知名的人力资源服务公司,核心业务包括猎头服务、人力资源市场调研,人事代理及管理咨询等。展锋立足于大连,业务辐射全国,客户以世界500强外资企业为首,欧美、日本、国内知名企业等为辅,遍布中国各主要城市。
我们拥有专业的服务团队和庞大的人才库,已经与众多的在华跨国公司、合资企业和民营企业建立了良好的合作关系。
欢迎留学归国及各个领域专业人才来电咨询。
........................................联系方式.......................................
地址:大连市沙河口区软件园16号楼202D
电话:0411-84756355、57
Email:hr@china-genius.com
公司网址:www.china-genius.com
联系方式
- 公司网站:www.china-genius.com
- Email:hr@china-genius.com
- 公司地址:地址:大连市沙河口区软件园16号楼202D