南京招聘

PRINCIPAL ACCOUNTABILITIES

Server/Backup/System Administration/Application Infrastructure responsibilities include:

• Provide 24x7 level 2/3 global support for the Air Products (AP) computing platforms, infrastructure hardware/software, services, processes and offerings under the purview of IT
• Cover prime-time (Business) hours from Monday through Friday (local time) and on-call support for urgent situations on non-prime-time hours, weekends and holidays.
• Engage support providers (e.g., MS, EMC, Cisco, VMware, CommVault, etc.) and other third party support to effectively provide continuous availability to AP business processes, connectivity, communications and services
• Collaborate with Infrastructure Engineering in design, integration, testing and landing of new and enhanced information systems, services and offerings
• Partner with Infrastructure Operations teams (DC/Network) to document and land operational support
• Understand, adhere to, and execute adopted ITIL practices for Change, Incident, Problem and Release Management
• Participate and/or lead cross-functional and organizational Problem Escalation Teams (PET)
• Provide technical subject matter expertise
• Participate, collaborate, lead and/or execute maintain viability upgrades or currency activities/projects in support of infrastructure components
• Author, review, and maintain currency of documentation required for knowledge transfer and training to successfully land new solutions into the support organization
• Participate and execute project tasks, including dependencies, document status, risks and scope statements to be used by team members in the decision process; and acts as a technical subject matter expert to various project teams as required
• Offer ideas for improving work and team processes and reduce costs through the application of Continuous Improvement methodologies
• Develop and implement technical solutions that meet operational improvement needs; ensures that decisions are supported by relevant stakeholders as well as sound performance data
• Keep abreast of the latest technology through active involvement with relevant industry/vendor associations and independent research/training
• Assist in developing, testing and implementation of process-based solutions that cross organizational lines
• Work closely with various departments on their application specific incidents, availability and performance requirements

MINIMUM REQUIREMENTS AND QUALIFICATIONS

• Bachelor’s degree in Information Systems or Computer Science, specialized training, certification, or equivalent work experience

• Approximately 5-8+ years of experience within one or more areas within a medium to large IT Enterprise Organization

• Candidate must possess strong verbal and written communications skills in order to effectively communicate technology changes to clients inside and outside of IT

• Ability to effectively work independently and collaboratively across global, cross organizational team environments and participate in virtual projects, work requests or activities

• Able to prioritize and meet milestones when working on multiple projects simultaneously

• Excellent verbal and written communication skills

• Strong interpersonal and teamwork skills

• Strong understanding of ITIL processes (change, problem, incident, etc.)

• Strong troubleshooting, incident management and isolation capabilities respective to multiple technologies

• Strong ability to work with strategic vendors, outside service/support providers and other third party suppliers

• 3-5+ years of experience with the following products and/or skill sets are preferred:

  • Microsoft Windows Server 2008/2012 Infrastructure Support

  • MS Hyper-V (new virtual platform we are migrating to – important – plus if has)

  • Microsoft Active Directory (2008/2012)

  • Group Policy Administration/Deployment

  • Security Certificates

  • Microsoft Failover clustering (most of our SAP apps running on clustering)

  • Scripting (Powershell – nice to have)

  • IIS (7.5 and later)

  • Citrix (Xenapp, Netscaler)

  • BizTalk

  • Juniper Pulse / Secure

  • SharePoint

  • PowerShell

1. Must have – server

2. Nice to have - server

3. App Infra

• Experience with any of the following will be considered a plus:

  • ServiceNow ITSM Tool

  • UCS Central/Manager

  • HP/Cisco hardware

  • Hyper-V/VMWare Virtualization

  • UC4 or comparable Enterprise Batch Scheduling Software

    空气产品公司（Air Products, 纽约证券交易所代码：APD）是一家世界领先的工业气体公司，拥有近80年的历史。公司专注于服务能源、环境和新兴市场，为包括炼油、化工、金属、电子、加工制造和食品饮料等众多产业的客户提供生产所必需的工业气体、相关设备和应用专业技术。空气产品公司也是一家全球领先的液化天然气工艺技术和设备供应商。公司同时还开发、设计、建造、拥有并运营着一些全球***型的工业气体项目，包括气化项目。这些气化项目以可持续的方式将丰富的自然资源转换成合成气，用于生产高附加值电力、燃料和化工品。

    2019财年，公司在50个国家和地区的运营销售额达89亿美元，当前市值超过650亿美元，使其成为美国市值***的化工企业。其全球来自不同背景的1万7千多名充满热情、富有才华和忠诚敬业的员工在空气产品公司更高使命的引领下，致力于创造创新的解决方案，助力环境改善，增强可持续发展，并解决客户、社区及全球所面临的挑战。欲获得更多信息，请登陆公司中文网站：****************** 或扫描关注“空气产品公司”中国区官方微信。

Air Products (NYSE:APD) is a world-leading industrial gases company in operation for 80 years. Focused on serving energy, environment and emerging markets, the Company provides essential industrial gases, related equipment and applications expertise to customers in dozens of industries, including refining, chemical, metals, electronics, manufacturing, and food and beverage. Air Products is also the global leader in the supply of liquefied natural gas process technology and equipment. The Company develops, engineers, builds, owns and operates some of the world's largest industrial gas projects, including gasification projects that sustainably convert abundant natural resources into syngas for the production of high-value power, fuels and chemicals.

The Company had fiscal 2019 sales of $8.9 billion from operations in 50 countries and has a current market capitalization of about $65 billion, making it the largest American chemical company by market capitalization. More than 17,000 passionate, talented and committed employees from diverse backgrounds are driven by Air Products’ higher purpose to create innovative solutions that benefit the environment, enhance sustainability and address the challenges facing customers, communities, and the world. For more information, visit ***************.