南京招聘

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

Organization: Robert Bosch Power Tools GmbHBosch (China)
Investment Ltd. / Nation: China / Location: Shanghai / Function: Regional Digital Marketing Unit
Power Tools / CRM Manager (Marketing / Sales)

The newly established Digital Unit at Bosch Power Tools drives the digital transformation at PT in close
cooperation with the Business Units, Sales Organizations and Shared Services, to realize the overall vision of a seamless user journey for our DIY and PRO users.

Our focus as a Digital Unit is on the users’ and dealers’ needs. In global and regional teams we enable digital marketing and sales by implementing the relevant tools to ensure insight-driven digital activities and the right set of services.

We are looking for you to join our regional Digital Unit Asia Pacific as a CRM Manager (Marketing / Sales) in the Regional Operations team. You take responsibility for your work and enjoy driving change while focusing on the needs of your stakeholders. You are a curious nature, always eager to break new ground, enjoying the creation of something new together with your team. You appreciate others and their work. You communicate openly and respectfully, giving feedback to develop your environment and yourself constantly.

Job Description

• You own the regional CRM approach (strategy, ？legal, process, IT) in close collaboration
  with relevant stakeholders

• You conduct system roll-outs, change management and training (incl. test + documentation)
  enabling a 360° User & Dealer understanding

• Your work enables local market teams to execute user and dealer communication in
  end-to-end processes, based on actionable insights

• You enable local market teams to collect, analyze and leverage data to drive the efficiency of salesforce management and leverage the full potential of our distribution partners

• You represent Bosch Power Tools’ interests in corporate projects

Qualifications

What distinguishes you

• 3+ years of experience with CRM-related operations and proven track record
  
• Understanding of operations in sales, user marketing and customer service
  
• Ability to translate business needs into requirements improving IT tools, processes and operations
  
• Strong analytical & problem solving skills with high attention to detail
  
• Experienced in database, analysis (SQL, Oracle) and CRM systems (preferred SAP CRM, Hybris) and ERP
  
• Good knowledge in MS Office, in particular excel
  
• Cultural sensitiveness, experience to work in a global team, communication skills across all hierarchies
  
• Fluent in written and spoken English

博世在中国生产和销售汽车零配件和售后市场产品、工业传动和控制技术、包装技术、电动工具、博世家电、博世服务解决方案、安防和通讯系统以及热力技术。博世在1909年进入中国市场。2019年，博世在中国经营着59家公司，销售额达到1093亿人民币。截至2019年12月31日，公司在华员工人数约为55，200名，是博世除德国以外拥有员工人数最多的国家。中国也是博世全球第二大市场。