南京招聘

职位描述：
Job Description

Sr. Client Manager, Beijing
Reporting to: MD, China


FITCH is designing the future of retail – seamless consumer experiences for an increasingly ‘omnichannel / O2O’ world. Established in 1972 with 16 studios in
9 countries, FITCH is part of WPP, the world’s leading marketing services group.

The consumer is at the heart of everything we do and everything we do is the product of Bold Thinking. A profound understanding of both the brand and the consumer creates the confidence to challenge convention. Our consumer insights and our understanding of the motives that inform choice are the key to creating effective brand and consumer experiences.
Job Purpose:
? Represent FITCH’s infatuation with the future of retail and seamless consumer experiences – must be curious and passionate about the impact of design in shaping the future.
? Build relationships and add value to clients by becoming a strategic partner to their brand and business.
? Represent FITCH in being a creative, consumer-centric and ideas-led agency, responsive to the dynamism of the China market.
? Maintain, meet and exceed client expectations in overseeing the management and delivery of projects to budget and on time.
? Identify new revenue opportunities through client interaction and by
positioning FITCH as best in class, leveraging FITCH case studies, thought pieces
and expertise.
? Provide team leadership within the studio via a full understanding of the process and the ability to co-ordinate, motivate and inspire teams facilitating project delivery and profitability.
? To impact new business promoting FITCH as a desirable partner for omnichannel / O2O challenges and THE place to work for anyone interested in shaping the future of retail.

Overview of Role:

As senioir client manager, you will manage the delivery of projects, guide the strategic and creative development and growth of key accounts.

Key Responsibilities:

Leadership
? lead the development of client accounts demonstrating a full understanding of the client, briefs, requirements and deliverables
? lead and mentor more junior colleagues in the Beijing team

Strategic
? develop partnership with FITCH internal Strategic Planning and Insights team to best promote thought leadership to clients
? contribute to strategic positioning and direction of a brand programme or new business effort
? prepare and contribute to new business proposals for both existing and new clients

Client
? build relationships and rapport with key client personnel
? ensure that the agency perspective is clearly communicated and identify how to influence the client appropriately
? understand and consolidate client objectives, issues and feedback, and ensure this is communicated to the relevant parties internally
? manage client expectations at all times with issues tackled in advance and problems foreseen and resolved

Commercial
? prepare cost proposals with regards to defining the scope of work, preparing fees and timelines and scrutinising budgets
? working with other senior team members to identify opportunities to develop, grow and engage more deeply with clients
? oversee the team on all aspects of financial responsibility including budgeting, tracking, receipt of POs, managing debtors and creditors, monthly invoicing and revenue forecasting

Creative
? demonstrate sound judgement of creative work ensure creative teams are fully briefed
? develop partnership with the senior design team to act as sounding board on all work and identify best means of selling work to clients

Industry Knowledge
? maintaining a good understanding of the clients’ business and the major trends shaping the market

Networking
? harnessing resources and developing relationships with counterparts across FITCH, WPP and the industry

 

Professional and Technical Experience:
? Degree qualified
? Excellent written and verbal English and Mandarin essential
? Minimum of 5 years account management experience in related industry: design, management consulting, international retail management with some experience preferred within China or Greater China region
? Proven experience in managing large scale branding and design projects with 2D and 3D content preferred
? Excellent interpersonal and communication skills
? Proven experience in the management and development of new clients including presenting pitches and writing proposals
? Strong leadership skills and experience of mentoring staff
? Detail orientated and demonstrated exceptional organisational skills
? Proven ability to contribute to strategic positioning and direction of a brand programme or new business effort
? Highly skilled in all MS Office programmes and an understanding of the capabilities of Adobe Acrobat
? Proven track record of identification and delivery of new revenue opportunities from existing clients
? Strong experience of engaging, developing and retaining client relationships

关于群邑

群邑是一家全球媒介投资集团，每年管理着超过630亿美金的媒介投资，旗下拥有传立、竞立、蔚迈和Essence等媒介代理公司，以及结果导向的受众购买公司邑策。我们的愿景是持续打造能赋予广告更大价值和意义的媒介新气象。这个愿景驱动我们不断优化数据和技术、媒介投资和服务能力的多样化组合。群邑充分运用规模优势，不断创新，打造差异化优势，在全球不同市场为客户创造可持续的价值。更多内容，请关注群邑中国微信号：groupmchina

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