南京 [切换城市] 南京招聘南京物流/仓储招聘南京货运代理招聘

海运出口客服主管 SE CS Supervisor

德莎国际货运代理(上海)有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2017-12-01
  • 工作地点:上海-长宁区
  • 工作经验:5-7年经验
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位月薪:0.8-1.3万/月
  • 职位类别:客服主管  货运代理

职位描述

职位描述:
Job Duties:
- Assist Department head to manage, monitor and control sea export team in accordance with the strategy and general policy of the Dachser Group;
- Assist Department head to motivate and train the Shanghai sea export department staff and maintain a higher quality in service;
- Ensure on-time shipment & communication of delay or accident;
- Forecast carrier and secure space & equipment;
- Monitor documentation quality, including file closing, billing instruction, extra charges and billing revise validation;
- Help team member solve problem and shoot trouble;
- Ensure proper filing and clean & safe work space;
- Well organize and manage team, including motivation, team building, modelling the way, training & coaching, performance record/appraisal, proper allocation of workload, etc;
- Keep in complete secrecy all confidential information received in the course of his/her duty from the management of the company or other sources;
- Under any circumstances, to give a quality image of his/her belonging to the Dachser Group enthusiasm, professionalism, Straightforwardness.

Experience & Qualifications Requirement:
- Education: College graduate or above
- Experience: More than 5 year working experience in freight forward industry
- Language skills: Fluent in spoken and written English
- Computer skills: Good computer skills(MS office software)
- Core Competencies: Good communication and negotiation skills; Good facilitation and management skills; Creative problem solving ability, high integrity.

职能类别: 客服主管 货运代理

公司介绍

Dachser是全球领先的物流供应商之一,总部位于德国。公司利用自己开发的IT系统,整合了运输、仓储和增值服务,并提供全面的供应链解决方案。在全球387个地点约30,800名员工的共同努力下,Dachser于2020年实现了56亿欧元的合并净收入。同年,该物流供应商共运输了7,860万件货物,总重量达3,980万吨。Dachser在五大洲的42个国家和地区设有公司。在亚洲,在12个业务领域的48个地方设有分支机构。其亚太区总部位于香港。

联系方式

  • Email:hrsha@dachser.com.cn
  • 公司地址:上海市普陀区大渡河路1428号信泰中心1号楼18层 (邮编:200335)
  • 电话:13902076352