Operations Assistant, Account Services
渣打银行(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:银行
职位信息
- 发布日期:2017-11-24
- 工作地点:上海-浦东新区
- 工作经验:无工作经验
- 职位类别:清算人员 综合业务专员
职位描述
职位描述:
Key Responsibilities/Challenges:
? Strictly follow ASU DOI and JD, ensure the implementation of internal policy and compliance of regulatory requirements.
? Timely and accurate resolution to all customer enquiries on ASU related services and products.
? Act as “single window” into our ASU services.
? To maintain quality standards to ensure our services for above mentioned products, meets customers’ total needs, and that continued effort is made to exceed customer’s expectation.
? To check report and finish the product related returns in time, establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.
? To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
? To be aware and identify opportunities for cross selling the Bank’s products.
? To be responsible for account related entry/deal input and checking, ensure the effective control of risks through proper authority mechanism.
? Help vet suspicious money laundering cases, where necessary, before sending them to Country Money Laundering Prevention Officer.
? Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.
? Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
? Periodically to do compliance self-checking of daily processing, escalate according to acceptable risk threshold.
? Periodically to do job rotation and take mandatory leave as per annual leave policy.
? Be familiar with BCP plan and test periodically.
? Attend and finish internal and external training to be skilled and qualified for the job.
? Safe keep and register business chops, user Id password and critical vouchers, follow handover policy if applicable
? Processing relevant transactions and performing specific duties (e.g. reconciliation, regulatory reporting, callbacks, scanning, signature verification, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.
? Periodically back up other Clerk job within branch operation department if related concerned party is not available.
Qualifications & Skills
? College/University degree
? Knowledge in PBOC/SAFE/CBRC regulations
? General knowledge of Accounting
? Creativeness in generating constructive new ideas
? Good command of both written and spoken English
? Organizing skills and Interpersonal skills
? Computer skills
Key Responsibilities/Challenges:
? Strictly follow ASU DOI and JD, ensure the implementation of internal policy and compliance of regulatory requirements.
? Timely and accurate resolution to all customer enquiries on ASU related services and products.
? Act as “single window” into our ASU services.
? To maintain quality standards to ensure our services for above mentioned products, meets customers’ total needs, and that continued effort is made to exceed customer’s expectation.
? To check report and finish the product related returns in time, establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.
? To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
? To be aware and identify opportunities for cross selling the Bank’s products.
? To be responsible for account related entry/deal input and checking, ensure the effective control of risks through proper authority mechanism.
? Help vet suspicious money laundering cases, where necessary, before sending them to Country Money Laundering Prevention Officer.
? Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.
? Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
? Periodically to do compliance self-checking of daily processing, escalate according to acceptable risk threshold.
? Periodically to do job rotation and take mandatory leave as per annual leave policy.
? Be familiar with BCP plan and test periodically.
? Attend and finish internal and external training to be skilled and qualified for the job.
? Safe keep and register business chops, user Id password and critical vouchers, follow handover policy if applicable
? Processing relevant transactions and performing specific duties (e.g. reconciliation, regulatory reporting, callbacks, scanning, signature verification, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.
? Periodically back up other Clerk job within branch operation department if related concerned party is not available.
Qualifications & Skills
? College/University degree
? Knowledge in PBOC/SAFE/CBRC regulations
? General knowledge of Accounting
? Creativeness in generating constructive new ideas
? Good command of both written and spoken English
? Organizing skills and Interpersonal skills
? Computer skills
职能类别: 清算人员 综合业务专员
公司介绍
渣打是一家领先的国际银行集团,业务网络遍及全球59个最有活力的市场,为来自142个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在品牌承诺-- “一心做好,始终如一(here for good)”中得到充分体现。
渣打集团有限公司在伦敦及香港的交易所上市。
作为扎根中国历史最悠久的国际性银行之一,渣打从1858年在上海设立***分行开始,在华业务从未间断。2007年4月,渣打银行(中国)有限公司成为第一批本地法人化的国际银行。目前,渣打中国的营业网点已覆盖近30个沿海和内陆城市,充分显示了渣打对中国市场的长远承诺。
2021年,渣打银行赢得来自政府、行业机构和媒体颁发的诸多奖项和荣誉,包括: “一带一路”绿色投资原则能力建设领袖奖、广东省金融创新奖三等奖、债券通优秀做市商、CIPS跨境支付结算卓越参与者、《澎湃》年度外资银行、《华尔街见闻》年度卓越外资银行、《彭博商业周刊》年度银行卓越大奖、《21世纪经济报道》卓越大湾区银行、《金融界》杰出风险控制管理奖、《经济观察报》年度卓越零售银行、《界面》年度臻善企业、财富管理获《证券时报》ESG实践天玑奖、《贸易金融》***供应链金融银行、《亚洲银行家》中国***顾客忠诚度项目/应用奖、The Assets***交易银行、***流动资金管理银行、“国际金融论坛”全球绿色金融创新奖、“中国企业社会责任国际论坛”金蜜蜂企业、智联招聘中国年度优选雇主等。
联系方式
- Email:tasfgto.chinahr@sc.com
- 公司地址:上海市浦东新区世纪大道201号渣打银行大厦18楼 (邮编:200120)