美加线海运客服
海连(中国)国际货运有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2020-11-03
- 工作地点:上海
- 招聘人数:2人
- 工作经验:在校生/应届生
- 学历要求:大专
- 语言要求:英语熟练 上海话良好
- 职位月薪:0.8-1万/月
- 职位类别:客服专员/助理 船务/空运陆运操作
职位描述
职位描述:
1 熟悉美国航线海运操作事务,负责跟进从接单开始的全过程事宜,包括船期航线的选择、安排订舱、跟踪货物、核对海运成本,卖价等费用等;
2 处理客人出货前后对货物进出口流程的咨询,提供跟踪和查询服务
3 客户信息的及时反馈,与客户、国内外销售、市场部、船东及船代沟通与协调
4 及时处理在操作过程中的各种投诉和建议,定期进行客户沟通,维护客户关系
5 处理各类突发事件并及时向上级及时汇报
任职要求:
1、大专及以上学历,国际货运相关专业优先
2、英语四级或以上,熟悉商务函电及基本办公软件操作
3、具有良好的客户服务意识及沟通能力,协调能力强,具有亲和力
4、开朗热情,反应敏捷,具有较强的自学能力;做事细心沉稳,服从领导安排
5、高度的责任感及较强的团队合作精神,能够承受一定的工作压力
6、 两年以上有美加线海运货代客服操作经验者优先
公司介绍
海连集团(Topocean Group)成立于1990年,经过多年积极拓展,现已成为行业领先的综合国际物流公司之一,集团总部设在美国洛杉矶,具有美国NVOCC资质的专业国际货运代理公司在中国设立的分支机构,是由中国外经贸部审批的一级国际货运代理。
Founded in 1990, the Topocean Group has experienced 16 years of continuous growth serving the fast growing Asia trade. By the late 1990’s, Topocean had a well established network of offices and agents throughout Asia. By the turn of the century, Topocean was well positioned with own offices in many locations throughout China. As U.S. importers sourcing demands shifted from South China to the growing Yangtze River Delta region, so too did Topocean staff and capabilities. Topocean currently has a presence in every major port in China.
Topocean has been voted one of the leading NVOCC’s in Asia on a number of occasions by AFIA in Singapore during their annual award ceremonies. Though Topocean is not yet a household name, ocean carriers know Topocean well as the Group moves shipments on more than 15 carriers from Asia to the United States. As the NVOCC and forwarding industry has consolidated, Topocean has become one of the few companies that can focus on U.S. importer needs providing clients with a rare combination of competitive rate structures and focused customer follow up.
Topocean is not simply a large NVOCC. The demands of the U.S. inbound container volume growth has provided opportunities to develop logistics capabilities. Topocean offers warehousing and distribution services in Southern California operating more than 400,000 square feet of logistics facilities. In 2005, bending to the demand of our clients, Topocean expanded “Topland”, our domestic logistics company to include domestic transportation services.
Today Topocean has relationships with all of the large FTL and LTL trucking companies as we handle the domestic deliveries on behalf of our import clients. Southern California has become an important gateway for shipments originating in Asia. More companies are breaking their containers on the west coast and delivering them direct to their customers rather than send them to regional inland distribution centers.
Founded in 1990, the Topocean Group has experienced 16 years of continuous growth serving the fast growing Asia trade. By the late 1990’s, Topocean had a well established network of offices and agents throughout Asia. By the turn of the century, Topocean was well positioned with own offices in many locations throughout China. As U.S. importers sourcing demands shifted from South China to the growing Yangtze River Delta region, so too did Topocean staff and capabilities. Topocean currently has a presence in every major port in China.
Topocean has been voted one of the leading NVOCC’s in Asia on a number of occasions by AFIA in Singapore during their annual award ceremonies. Though Topocean is not yet a household name, ocean carriers know Topocean well as the Group moves shipments on more than 15 carriers from Asia to the United States. As the NVOCC and forwarding industry has consolidated, Topocean has become one of the few companies that can focus on U.S. importer needs providing clients with a rare combination of competitive rate structures and focused customer follow up.
Topocean is not simply a large NVOCC. The demands of the U.S. inbound container volume growth has provided opportunities to develop logistics capabilities. Topocean offers warehousing and distribution services in Southern California operating more than 400,000 square feet of logistics facilities. In 2005, bending to the demand of our clients, Topocean expanded “Topland”, our domestic logistics company to include domestic transportation services.
Today Topocean has relationships with all of the large FTL and LTL trucking companies as we handle the domestic deliveries on behalf of our import clients. Southern California has become an important gateway for shipments originating in Asia. More companies are breaking their containers on the west coast and delivering them direct to their customers rather than send them to regional inland distribution centers.
联系方式
- 公司地址:北京东路668号科技京城东楼4楼 (邮编:200001)
- 电话:15026771427