Air Import CSR/空运进口客服
UPS
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2017-08-09
- 工作地点:上海
- 招聘人数:2人
- 学历要求:大专
- 语言要求:英语 良好
- 职位月薪:4.5-6千/月
- 职位类别:船务/空运陆运操作
职位描述
职位描述:
Responsibilities:
1.Notify Customers of the Cargo Arrival Status in a timely manner
2.If any irregularity, update the status to customers accordingly.
3.Check & update customers which docs / license are required for customs clearance
4.Pass the customs clearance docs to CHB team after checking the docs
5.Closely monitor the customs clearance status & keep customers updated
6.Working with F&A team for duty/VAT payment
7.For DDU/DDP shpts, check & confirm the destination charges with origin stations before releasing the shpt.
8.Working with trucking team to arrange delivery after customs released
9.Refund original IDF & duty/vat sheet to customers after shpt closed from customs
10.Keep origin station updated of every status
11.Working with F&A team to ensure the timely billing for COD customers
12.Closely monitor the billing status for credit customers
13.Working with Sales/BD team for the compliance of SOP
14.If any Damage, notify the damage status to customers & working with terminal/warehouse team to analysis the root cause, assist customers to go through the claim procedure if needed
Requirements:
1.College degree or above, majority in logistics or international trade is preferred
2.1 year working experience in the related industry
3.Good communication in Chinese & English
4.CET-4 or above
5.Strong responsibility and team work sprit.
6.Be able to work under big pressure for customer challenge
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Responsibilities:
1.Notify Customers of the Cargo Arrival Status in a timely manner
2.If any irregularity, update the status to customers accordingly.
3.Check & update customers which docs / license are required for customs clearance
4.Pass the customs clearance docs to CHB team after checking the docs
5.Closely monitor the customs clearance status & keep customers updated
6.Working with F&A team for duty/VAT payment
7.For DDU/DDP shpts, check & confirm the destination charges with origin stations before releasing the shpt.
8.Working with trucking team to arrange delivery after customs released
9.Refund original IDF & duty/vat sheet to customers after shpt closed from customs
10.Keep origin station updated of every status
11.Working with F&A team to ensure the timely billing for COD customers
12.Closely monitor the billing status for credit customers
13.Working with Sales/BD team for the compliance of SOP
14.If any Damage, notify the damage status to customers & working with terminal/warehouse team to analysis the root cause, assist customers to go through the claim procedure if needed
Requirements:
1.College degree or above, majority in logistics or international trade is preferred
2.1 year working experience in the related industry
3.Good communication in Chinese & English
4.CET-4 or above
5.Strong responsibility and team work sprit.
6.Be able to work under big pressure for customer challenge
职能类别: 船务/空运陆运操作
公司介绍
As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries. That’s logistics. And that’s exactly what a career at UPS is all about.
From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve.
Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start.
It all begins with talented individuals like you―people who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you.
UPS Equal Opportunity Statement. We do not discriminate against any applicant for employment or any employee in any aspect of their employment at UPS because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status.
除了在*********上投递简历,您也可以登录UPS官方招聘网站,创建个人账号后再投递一次,以便我们将您收录在系统简历库内。
*************************/careersection/10025/jobsearch.ftl (复制到IE地址栏内)
我们提供全方位薪酬福利与职业发展机会:
1.具有竞争力的薪酬
2.提供完善的社会保险和公积金
3.为员工及其子女提供补充商业医疗保险
4.提供免费员工体检
5.提供员工生日和重大节日礼品
6.提供不少于10天的带薪年假
7.提供必要的业务培训
8.提供多样的员工活动
9.提供优先考虑内部员工的职业发展机会
From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve.
Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start.
It all begins with talented individuals like you―people who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you.
UPS Equal Opportunity Statement. We do not discriminate against any applicant for employment or any employee in any aspect of their employment at UPS because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status.
除了在*********上投递简历,您也可以登录UPS官方招聘网站,创建个人账号后再投递一次,以便我们将您收录在系统简历库内。
*************************/careersection/10025/jobsearch.ftl (复制到IE地址栏内)
我们提供全方位薪酬福利与职业发展机会:
1.具有竞争力的薪酬
2.提供完善的社会保险和公积金
3.为员工及其子女提供补充商业医疗保险
4.提供免费员工体检
5.提供员工生日和重大节日礼品
6.提供不少于10天的带薪年假
7.提供必要的业务培训
8.提供多样的员工活动
9.提供优先考虑内部员工的职业发展机会
联系方式
- Email:yurebecca@ups.com
- 公司地址:福田保税区金花路凤凰道口UPS六楼
- 电话:18156556009